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HELPDESK SPECIALIST Jobs

Helpdesk Support Specialist Jobs
By Stellent IT At Farmington, CT, United States

Farmington, Connecticut (Hybrid Role - 3 days onsite, 2 days remote Weekly) Contract Job Description Responsible for: Responding to End User support requests C-Suite executive ...

It Helpdesk Specialist Jobs
By Tessitura At United States
Triage tickets for SLA and manage escalation for timely handoff to secondary tier support
Under minimal ongoing supervision, complete minor projects as assigned by the IT Manager
Remotely install, configure, and upgrade hardware/software on workstations and peripherals
Microsoft 365, Azure AD and Intune administration experience
Clear and concise oral and written communication skills to all levels of the organization.
Proficient technical writing skills (candidates will be asked to provide an improvised technical documentation sample if selected for interview).
Helpdesk Specialist I Jobs
By Choctaw Nation At , Durant, Ok $17.98 an hour
Required Education, Skills and Experience:
Education/Certification or relative work experience
High School Diploma or equivalent certifications related to IT fields
Basic Knowledge of basic computer hardware, including PC, servers, switches, and routers
Basic Knowledge of desktop and server operating systems, including Windows 10, Server 2016/2019
Excellent attitude, phone etiquette, written, and verbal communication, and people skills.
Helpdesk Specialist Jobs
By Side, Inc. At , San Francisco, Ca $31.25 - $38.46 an hour
Experience supporting customers and/or working with a case management system (Jira or Fresh Service Experience a plus)
Interest in working in a fast-growing environment with changing responsibilities
Strong spoken, written language and gif skills
Experience administering cloud systems such as Google Workspace, Okta, Zoom, Atlassian and Jamf
Basic programming/scripting skills such as Python, Javascript, etc.
OKTA, Google Workspace, JAMF certifications
Helpdesk Specialist Jobs
By Nikola Motor Company At Coolidge, AZ, United States
Ensure each of our end-users have a positive experience with our team, and their technology needs each day
Experience with Active Directory Account creation and administration
Working knowledge of Microsoft SharePoint and Teams in a corporate environment
1-3 years of IT Service Desk experience in a fast-paced and rapidly changing environment
Troubleshooting user issues related to laptop, network, conference room A/V, and related requests
Set up laptops and desktops according to our standard configurations

Are you looking for a job that will challenge your problem-solving skills and allow you to help others? We are looking for a HELPDESK SPECIALIST to join our team and provide technical support to our customers. If you have a passion for technology and enjoy helping people, this is the job for you!

A Helpdesk Specialist is a customer service professional who provides technical support to customers and users of a company's products and services. They are responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems.

What is HELPDESK SPECIALIST Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to work under pressure

What is HELPDESK SPECIALIST Qualifications?

• Bachelor's degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Experience with customer service and technical support

What is HELPDESK SPECIALIST Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service and technical support

What is HELPDESK SPECIALIST Experience?

• Previous experience in a customer service or technical support role
• Experience with troubleshooting technical issues

What is HELPDESK SPECIALIST Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Document customer interactions and technical issues
• Update customer accounts and records
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