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HELPDESK SPECIALIST Jobs in Oregon

It Helpdesk Specialist Jobs
By TransPerfect At , Phoenix, 85044
Provide support and resolution for employee/interpreter phone issues, software installation, and tool education/usage.
Experience with Microsoft Active Directory
Knowledge of Microsoft Windows Desktop Operating Systems (Windows 7/8.1/10/11 Pro)
Knowledge of Mac OS X
Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc.
Knowledge of basic networking and connectivity – DHCP, DNS, Cabling, etc.
Helpdesk Specialist I Jobs
By Choctaw Nation At , Durant, Ok $17.98 an hour
Required Education, Skills and Experience:
Education/Certification or relative work experience
High School Diploma or equivalent certifications related to IT fields
Basic Knowledge of basic computer hardware, including PC, servers, switches, and routers
Basic Knowledge of desktop and server operating systems, including Windows 10, Server 2016/2019
Excellent attitude, phone etiquette, written, and verbal communication, and people skills.

Are you looking for a job that will challenge your problem-solving skills and allow you to help others? We are looking for a HELPDESK SPECIALIST to join our team and provide technical support to our customers. If you have a passion for technology and enjoy helping people, this is the job for you!

A Helpdesk Specialist is a customer service professional who provides technical support to customers and users of a company's products and services. They are responsible for responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems.

What is HELPDESK SPECIALIST Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to work under pressure

What is HELPDESK SPECIALIST Qualifications?

• Bachelor's degree in Computer Science, Information Technology, or related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional
• Experience with customer service and technical support

What is HELPDESK SPECIALIST Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service and technical support

What is HELPDESK SPECIALIST Experience?

• Previous experience in a customer service or technical support role
• Experience with troubleshooting technical issues

What is HELPDESK SPECIALIST Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot technical issues and provide solutions
• Document customer interactions and technical issues
• Update customer accounts and records
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