Help Center Support Technician Jobs in New York

2+ years of writing experience in help or support content, user education content, instructional design, technical writing, or content strategy

Collaborate with Product Operations, Marketing, Product, and Content Design and Product Writing teams to create user and creator education content

Directly manage day-to-day escalations and troubleshooting of issues

Writing portfolio with support or user education content, direct or transactional emails, style guides

Experience working on projects involving cross functional team collaboration

Excellent writing, communication, organizational and interpersonal skills