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Healthcare Front Desk Support Jobs in California

Front Desk Support Jobs
By Escient Pharmaceuticals At San Diego, CA, United States
Minimum of one year of experience as office manager, opertaions, or administrative assistant, preferably at a biotech/pharmaceutical company
Manages incoming and outgoing correspondence, including emails, faxes, mail and packages (FedEx, UPS, etc.)
Manages schedules for conference and community spaces, ensures spaces are clean and organized
Effective troubleshooting and problem-solving skills
Answers telephone calls and emails from customers and clients and directing them to relevant staff
Greets visitors to the office, ensuring guests are comfortable and are connected with the right office personnel. Maintain internal guest log.

Are you looking for a job that will allow you to make a difference in the lives of others? Join our team as a Healthcare Front Desk Support and help us provide exceptional patient care!

Overview Healthcare Front Desk Support is responsible for providing administrative and customer service support to healthcare facilities. They are the first point of contact for patients, visitors, and staff, and they are responsible for greeting and directing visitors, answering phones, scheduling appointments, and providing general information. Detailed Job Description Healthcare Front Desk Support is responsible for providing administrative and customer service support to healthcare facilities. They are the first point of contact for patients, visitors, and staff, and they are responsible for greeting and directing visitors, answering phones, scheduling appointments, verifying insurance information, collecting payments, and providing general information. They must be able to multitask, prioritize tasks, and remain organized in a fast-paced environment. They must also be able to maintain a professional and friendly demeanor at all times. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Ability to multitask
• Excellent communication skills
• Ability to remain organized
• Proficiency in Microsoft Office
• Knowledge of HIPAA regulations
• Knowledge of insurance verification
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous experience in a healthcare setting
• Knowledge of medical terminology
• Ability to multitask
• Excellent customer service skills
• Proficiency in Microsoft Office
Job Knowledge
• Knowledge of medical terminology
• Knowledge of HIPAA regulations
• Knowledge of insurance verification
• Knowledge of medical billing and coding
• Knowledge of appointment scheduling
Job Experience
• Previous experience in a healthcare setting
• Previous experience in customer service
• Previous experience in administrative support
Job Responsibilities
• Greet and direct visitors
• Answer phones and provide general information
• Schedule appointments
• Verify insurance information
• Collect payments
• Maintain patient records
• Prepare and submit insurance claims
• Maintain a professional and friendly demeanor at all times