Healthcare Front Desk Support Jobs in Florida
Customer Support Representative - Front Desk Manager
By Fred Astaire Dance Studio
At Delray Beach, FL, United States
Bru-61 Class Desk Support
By Spectra Infosystems Inc
At Niceville, FL, United States
Customer Support Representative - Front Desk Manager
By Fred Astaire Dance Studios - Colorado
At West Palm Beach, FL, United States
Are you looking for a job that will allow you to make a difference in the lives of others? Join our team as a Healthcare Front Desk Support and help us provide exceptional patient care!
Overview Healthcare Front Desk Support is responsible for providing administrative and customer service support to healthcare facilities. They are the first point of contact for patients, visitors, and staff, and they are responsible for greeting and directing visitors, answering phones, scheduling appointments, and providing general information. Detailed Job Description Healthcare Front Desk Support is responsible for providing administrative and customer service support to healthcare facilities. They are the first point of contact for patients, visitors, and staff, and they are responsible for greeting and directing visitors, answering phones, scheduling appointments, verifying insurance information, collecting payments, and providing general information. They must be able to multitask, prioritize tasks, and remain organized in a fast-paced environment. They must also be able to maintain a professional and friendly demeanor at all times. Job Skills Required• Excellent customer service skills
• Knowledge of medical terminology
• Ability to multitask
• Excellent communication skills
• Ability to remain organized
• Proficiency in Microsoft Office
• Knowledge of HIPAA regulations
• Knowledge of insurance verification
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Previous experience in a healthcare setting
• Knowledge of medical terminology
• Ability to multitask
• Excellent customer service skills
• Proficiency in Microsoft Office
Job Knowledge
• Knowledge of medical terminology
• Knowledge of HIPAA regulations
• Knowledge of insurance verification
• Knowledge of medical billing and coding
• Knowledge of appointment scheduling
Job Experience
• Previous experience in a healthcare setting
• Previous experience in customer service
• Previous experience in administrative support
Job Responsibilities
• Greet and direct visitors
• Answer phones and provide general information
• Schedule appointments
• Verify insurance information
• Collect payments
• Maintain patient records
• Prepare and submit insurance claims
• Maintain a professional and friendly demeanor at all times
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