Director Of Operational Excellence
By Forrest Solutions At New York City Metropolitan Area, United States
5+ years of management experience in a high-performance service environment.
Strong time management, conflict resolution, and attention to detail.
Mentor and provide leadership to Client Relations Managers and regional leaders.
Identify investments to improve quality, reduce costs, and meet customer requirements.
Collaborate in inter-company activities, promoting knowledge sharing.
Strong leadership and motivational skills, with the ability to train in Six Sigma and Lean principles.