Director Of Operational Excellence
By Evolve1Talent, LLC At Miami, FL, United States
At least five years of management experience in a service transactional environment is essential.
Program Management Skills to drive initiatives across a national organization, gaining buy-in from executives and high levels of engagement.
Lead large-scale change management initiatives, implementing best practice methodologies to re-engineer systems and processes if needed.
Demonstrate expertise in large-scale program management.
Initiate and oversee business transformation and productivity initiatives to improve operational execution and enhance customer experience.
Must hold a Six Sigma Master Black Belt Certification.