Customer Happiness Specialist Jobs
By La-Z-Boy Incorporated At California, United States
Displays expert knowledge on the full Joybird catalog and provides style advice and product recommendations to suit a customer’s unique needs.
Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
You have 1-2 years of call center experience
Shares valuable insights with our product, marketing and technology teams regarding customer needs and feedback.
You clearly walk the customer through the resolution and set expectations for delivery.
Resilient – The ability to quickly move past challenging interactions with customers.