Happiness Coordinator Jobs in Arkansas

Experience translating business requirements into technical requirements.

8-10+ years of experience in Customer Experience, including a heavy Customer Service component.

Experience utilizing Gladly or other similar customer service platforms.

Experience utilizing SMS as a Customer Service communication channel with demonstrated examples of driving innovative experiences in this medium.

Experience working cross-functionally and ability to effectively communicate with a wide range of stakeholders across functions and levels.

Strong analytical skills and a very structured approach.

Location: Remote, Austin, TX -Preferred

Manage day-to-day aspects of community-oriented programs like influencer programs.

Excellent verbal and written communication skills to craft engaging content and to interact with customers.

Strong problem-solving skills and a customer-first mindset.

Brainstorm with the marketing team to conceptualize and execute engaging campaigns for customer retention.

Ability to foster social media communities.