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Guest Services Jobs in New York, New York

Guest Services Agent Jobs
By Knickerbocker At , New York, 10036 $30.28 - $40.38 an hour
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Services Manager Jobs
By Dream Midtown At , New York, 10019 $60,000 a year
Bachelor's degree in hospitality management, business administration, or a related field
Sufficient experience in a customer-facing role
Excellent interpersonal and communication skills
Refined verbal and written communication skills.
Experience and thorough understanding of guest services.
Ability to present information to and train employees.
Agent-Guest Services Jobs
By Marriott International, Inc At , New York, 10019 $31.07 - $41.42 an hour

Job Number 23145850 Job Category Rooms & Guest Services Operations Location JW Marriott Essex House New York, 160 Central Park South, New York, New York, United States Schedule ...

Associate Manager-Guest Services Jobs
By Columbia University At , New York, Ny $71,400 - $81,250 a year

538126 Morningside Campus Services Full Time Opening on: Aug 4 2023 Grade 11 Add to favorites Favorited View favorites Job Type: Officer of Administration Regular/Temporary: ...

Guest Services Coordinator Jobs
By Ralph Lauren At New York, NY, United States
1-3 years of prior relevant work experience
Computer skills: Word, Excel, PowerPoint, and Outlook
Well-developed written and verbal communication skills
Excellent interpersonal skills with the ability to build and maintain strong working relationships
Strong organizational skills and ability to multi-task
Takes pride in personal presentation and attention to detail
Guest Services Agent Jobs
By ModernHaus SoHo At , New York, 10013, Ny $25.28 an hour
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Services Agent Jobs
By ModernHaus SoHo At New York, NY, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Lobby Guest Services Agent
By Flik Hospitality Group At , New York, 10282, Ny $22 an hour
Associates at Flik Hospitality are offered many fantastic benefits.
Standing during peak business hours and when greeting guests.
Adhering to uniform and grooming policies.
Maintaining the attractive, neat appearance of the Reception area, where applicable keeping newspapers and periodicals in order, coffee service replenished, etc.
Troubleshooting a wide variety of requests and situations, both for guests and for members.
Gaining an understanding of the company culture, key areas of activity and creating "transparency".
Conference Center Guest Services Agent
By Flik Hospitality Group At , New York, 10282, Ny $27 an hour
Associates at Flik Hospitality are offered many fantastic benefits.
Holiday Time Off (varies by site/state)
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Flik maintains a drug-free workplace.
Assistant Guest Services Manager - Wyndham Midtown 45
By Wyndham Destinations At , New York, 10017, Ny $63,750 - $82,500 a year
2 years of leadership experience, preferably in the hotel/hospitality industry
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Proficiency in Microsoft Excel, Word, Outlook.
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
Legal and identify theft plan
Guest Services Manager Jobs
By Dream Midtown At , New York, 10019, Ny $58,500 a year
Bachelor's degree in hospitality management, business administration, or a related field
Sufficient experience in a customer-facing role
Excellent interpersonal and communication skills
Refined verbal and written communication skills.
Experience and thorough understanding of guest services.
Ability to present information to and train employees.
Manager, Guest Services Jobs
By Major League Baseball At , New York, Ny $70,000 - $110,000 a year
Must have significant event planning experience and project management experience
Identify, and work with Clubs to implement, best practices in the area of guest services, concessions, and other fan experience topics.
Plan and conduct calls with Club guest services staff specific to areas related to fan experience issues.
Provide expertise and act as a resource on all guest services and fan experience related training at the Clubs.
Represent MLB in appropriate professional organizations, industry conferences, and university/continuing education programs regarding MLB's ballpark operations.
Minimum of 4 years of experience in guest services within professional or collegiate sports
Manager, Guest Services Jobs
By Major League Baseball At New York, NY, United States
Must have significant event planning experience and project management experience
Identify, and work with Clubs to implement, best practices in the area of guest services, concessions, and other fan experience topics.
Plan and conduct calls with Club guest services staff specific to areas related to fan experience issues.
Provide expertise and act as a resource on all guest services and fan experience related training at the Clubs.
Represent MLB in appropriate professional organizations, industry conferences, and university/continuing education programs regarding MLB’s ballpark operations.
Minimum of 4 years of experience in guest services within professional or collegiate sports
Guest Services Associate- Temporary-3 Club Wyndham Midtown 45
By Wyndham Destinations At , New York, 10017, Ny $28.73 - $38.31 an hour
Basic math skills and knowledge of proper cash handling procedures.
Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
Excellent communication skills with the ability to read, write and understand English.
Strong attention to detail and organization skills.
Basic computer and office skills.
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Guest Services Jobs
By IPIC Theaters, LLC At , New York, 10038, Ny $16 an hour
If asked by Management, act as a peer mentor for new team member members.
Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
Greet guests in a friendly, genuine way and answer questions with firm knowledge about movie times and seating.
Previous experience is preferred or a minimum of 6 months experience in food service/hospitality/sales.
Previous point of sale system experience is recommended.
Use reservation system and seating chart according to IPIC policies.
Guest Services Officer Jobs
By Chelsea Piers At Chelsea, NY, United States
Obtain FDNY Fire Guard certification F-03 within the first 90 days of employment
Obtain Flagger Certification within the first six months of employment.
Greet visitors and provide information and directions courteously and professionally
Maintain safe, secure, and orderly sites and facilities
Prohibit loitering, onsite consumption of alcohol, and use of illegal drugs
Assist maintenance and parking departments when necessary, including seasonal snow removal
Hotel Guest Services Manager
By Indus Hospitality Group At Macedon, NY, United States
Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure proper cash and key control procedures are followed.
Answer inquiries pertaining to hotel policies and services.
Hotel Guest Services Manager
By Indus Hospitality Group At Penn Yan, NY, United States
Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure proper cash and key control procedures are followed.
Answer inquiries pertaining to hotel policies and services.
Hotel Guest Services Manager
By Indus Hospitality Group At Hornell, NY, United States
Demonstrate knowledge of EEO policy; Promote a harassment-free environment.
Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance.
Develop strategic project/implementation plans; Communicate changes and progress; Complete projects on time and budget; Manage project team activities.
Assign duties and shifts to associates and observe performance to ensure adherence to hotel policies and established operating procedures.
Ensure proper cash and key control procedures are followed.
Answer inquiries pertaining to hotel policies and services.
Guest Services Agent Jobs
By Delicious Hospitality Group At Greenport, NY, United States
Have deep knowledge of Silver Sands property, food and beverage outlets and recreational activities
Arrive at the front desk on time and in uniform for each shift
Respond to guest requests in a prompt and courteous manner
Welcome guests according to established steps of service
Assist guests with luggage and parking if requested
Communicate with other departments to ensure guest satisfaction when challenges arise

Are you looking for a job that allows you to work with people and make a difference in their lives? Look no further! We are looking for an enthusiastic Guest Services Representative to join our team and provide exceptional customer service to our guests. You will be responsible for greeting guests, answering questions, and providing assistance with their needs. If you have a passion for hospitality and customer service, this is the perfect job for you!

Overview Guest Services is a customer service role that involves providing assistance to guests in a variety of settings, such as hotels, restaurants, and other hospitality venues. The primary goal of a Guest Services representative is to ensure that guests have a pleasant and enjoyable experience. Detailed Job Description Guest Services representatives are responsible for greeting guests, providing information about the venue, and responding to any inquiries or complaints. They may also be responsible for taking reservations, handling payments, and providing general customer service. In some cases, Guest Services representatives may also be responsible for providing concierge services, such as making restaurant reservations or arranging transportation. Job Skills Required
• Excellent customer service skills
• Ability to remain calm and professional in stressful situations
• Knowledge of hospitality industry standards
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of local attractions and services
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of local attractions and services
• Ability to work flexible hours, including nights and weekends
Job Knowledge
• Knowledge of hospitality industry standards
• Knowledge of local attractions and services
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in customer service or hospitality
• Experience in a fast-paced environment
Job Responsibilities
• Greet guests and provide information about the venue
• Respond to inquiries and complaints
• Take reservations and handle payments
• Provide concierge services, such as making restaurant reservations or arranging transportation
• Ensure that guests have a pleasant and enjoyable experience