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Guest Services Manager Jobs
Company | Dream Midtown |
Address | , New York, 10019, Ny |
Employment type | FULL_TIME |
Salary | $58,500 a year |
Expires | 2023-06-15 |
Posted at | 1 year ago |
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing. Guest Service Managers lead associates in significant service providing positions that may include bell, concierge, door, and valet. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. This position requires knowledge of hotel services, local events and venues, and transportation options.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Salary Range:
$60,000- $70,00
Qualifications
- Refined verbal and written communication skills.
- Experience and thorough understanding of guest services.
- Opera Cloud experience preferred.
- Sufficient experience in a customer-facing role
- Prior Management experience preferred.
- A true desire to satisfy the needs of others in a fast paced environment.
- Bachelor's degree in hospitality management, business administration, or a related field
- Ability to present information to and train employees.
- Excellent interpersonal and communication skills
- Union experience preferred.
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