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Guest Services Jobs in Fresno, California

Guest Services Attendant Ft
By Table Mountain Casino Resort At Friant, CA, United States
High School diploma or equivalent unless otherwise waived by Human Resources Management
Able to perform night auditor duties as required in accordance with the Hotel Management System and Hotel Operations policies and procedures.
Excellent communication skills and a professional presentation
Previous hospitality (hotel, casino, reservations, front desk, or guest service) experience preferred
Offers and properly handles requests for wake-up calls
Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/functions in the hotel and casino
Guest Services Associate Jobs
By Cavallo Point Lodge At Sausalito, CA, United States

Looking for the right people to come work us at the Spa. A good team leader, who will meet our amazing guests and work as a guest service agent in the spa at Cavallo point. Message me !

Bellman/Guest Services ($15.50) Jobs
By Resort at Pelican Hill (RPH) At , Newport Coast, 92657 $15.50 an hour
Ability to work with management staff and other employees in a professional manner.
Minimum Qualifications / Other Expectations:
Review all materials concerning arrival schedules for return guests, VIPs and dignitaries, daily events and function sheets.
Take ownership of each and every guest interaction.
Project an image of friendliness, professionalism and willingness to provide personalized services to guests.
Run errands for guests and the concierge staff.
Guest Services Representative Jobs
By Ropes & Gray At , San Francisco, Ca $49,500 - $62,000 a year
A high school diploma or the equivalent with a minimum of three years of related work experience.
Hotel or law firm experience preferred.
Proficiency in MS Office (reservation software experience a plus.)
Highly developed customer service skills.
Strong verbal and written communication skills.
Work effectively in a culturally and educationally diverse environment.
Full Time Guest Services Associate At Coppola Winery
By Delicato Family Wines At Geyserville, CA, United States
Responsible for performing daily operational responsibilities, including opening and closing duties
Answers all incoming calls and emails promptly and professionally, addressing all inquiries; escalates to manager if guest needs additional assistance
Assists managers, teams, and guests during emergency responses
Recommends property experiences, including dining, tastings, pool, and events to guests
Works on special projects, events, and experiences
6+ months related experience preferred
Director, Guest Services Jobs
By San Francisco 49ers At Santa Clara, CA, United States
Experience in large venue event management and guest services, including direct supervision of full-time personnel,
Provides leadership and strategic direction to successfully execute staff hiring, training, rewards and recognition and event staff management.
Organizational skills with the ability to manage time effectively, while balancing and prioritizing multiple or competing tasks.
Bachelor’s degree or equivalent degree and at least 8-10 years’ experience; or an equivalent combination of education and experience.
Develops and manages the guest services budget for various projects and activities, analyzing financial data for cost savings and efficiencies.
Ensures compliance with regulatory requirements and internal financial policies and procedures.
Guest Services Specialist Jobs
By Marriott International At Pasadena, CA, United States

Experienced individual with a strong background of customer service, sales, communications and hospitality.

Guest Services Associate (Part-Time)
By Exploratorium At San Francisco, CA, United States
Use initiative and enthusiasm to create exceptional guest experiences
Be knowledgeable about the museum, its history, programs, and special events, and effectively communicate this information to guests
Minimum 6 months customer service, cashier and/or customer service experience required
Excellent telephone, written and interpersonal communication skills; Bilingual skills highly desirable
Computer proficiency required; Excel experience preferred
Provide excellent guest service and work within given authority to go above and beyond expectations; meet or exceed service targets
Hotel Guest Services Manager
By WizeHire At Chico, CA, United States

WizeHire is an award-winning platform that helps small businesses grow with a better way to hire. We are currently assisting a local customer source top talent to fill their Hotel Guest Services ...

Guest Services Manager Jobs
By UC San Diego At , San Diego, 92103, Ca $72,000 - $74,000 a year
Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills.
Solid knowledge of common University-specific computer application programs.
Strong skills in short-term planning, analysis, problem-solving, and customer service.
Thorough knowledge of financial analysis and reporting techniques, and / or human resources policies and procedures for staff and academic employees.
Job offer is contingent upon satisfactory clearance based on Background Check results.
Our values can be found here: https://aquarium.ucsd.edu/about/mission
Guest Services Manager Jobs
By Marriott International, Inc At , Los Angeles, 90015, Ca $67,774 - $119,734 a year
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
Guest Services Manager Jobs
By AC Hotel | Residence Inn by Marriott Oakland Downtown At Oakland, CA, United States
Our Guest Service Manager will lead our Guest Service Team along with MOD duties.
Brand New AC Hotel & Residence Inn by Marriott Oakland Downtown
Looking for the next step in your career?
Guest Services Manager Jobs
By Geographic Expeditions (GeoEx) At San Francisco Bay Area, United States
Exceptional verbal and written communication skills, including copy editing experience (creative writing skills a plus)
Strong organizational skills and impeccable attention to detail
Excellent technical skills and ability to learn new software quickly
Collaboration skills to build strong relationships with Sales & Groups teams and other members of the GSM team
Previous experience with a like-minded travel company is a plus
Knowledgeable, inspiring, dedicated, and supportive teammates
Guest Services Manager Jobs
By Four Seasons At , Los Angeles, Ca
Is accountable for being a highly visible individual in the lobby that well represents the Executive Management
Coordination of management lobby presence during peak arrival and departures of groups and events
The ability to perform other tasks or projects as assigned by hotel management and staff
Lead Guest Experience with the arrival/departure process, generate action plans and achieve best-in-class results and KPIs and Medallia Scores
Provide seamless arrival/departure experience for VIPs through transportation bookings, mobile/web check in program and curbside meet and greet
Manage relevant expenses of the department
Director Of Guest Services
By Terranea Resort At Palos Verdes Peninsula, CA, United States

Responsibilities Directly manage the Guests Services department by providing supervision, training, scheduling and evaluating of performances of the Concierge team, ensuring that all procedures ...

Guest Services Associate, Palm Springs
By AvantStay At Palm Springs, CA, United States
The role has a pay band of $18 - $21 per hour dependent on your skills and experience
Guide guests through the AvantStay experience, ensuring they have an amazing first impression
“Guest First” attitude towards hospitality, including an insatiable need to create great experiences
Excellent communication skills - ability to communicate with a broad range of stakeholders
Comfort working in a startup environment with empowerment to make decisions that enhance the guest experience
Desire to become deeply knowledgeable about a varied group of subjects pertaining to short term rentals and housekeeping
Guest Services Assistant (As-Needed)
By City of Santa Monica At , Santa Monica, Ca $24.12 an hour
Manages access to entrance and keeps records of attendance.
Coordinates and monitors guest reservations and check-in process. Distributes parking permits.
Receives, records and resolves guest complaints. Assists guests in resolving disputes and discrepancies.
Monitors the property and assists guests, provides interpretive information, and informs guests of rules and regulations.
Reviews, sorts and distributes mail and responds to routine email and correspondence.
May serve as back-up to the Guest Services Coordinator in his/her absence.
Guest Services Supervisor Jobs
By Temecula Creek Inn At Temecula, CA, United States
Previous hotel and/or golf experience preferred.
To train new staff on the company's policies and procedures including assisting guests, pace of play clocks, safety training, etc.
To schedule all outside staff and adjust labor to be consistent with golf course occupancy.
Medical, dental, vision, and life insurance
Vacation, holidays, and sick time
Director, Operations And Guest Services
By SMUD Museum of Science and Curiosity At Sacramento, CA, United States
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize and manage multiple responsibilities and rapidly changing situations and meet deadlines with minimal supervision.
Manages preventative maintenance programs and oversees any necessary repair or construction work to sustain a safe and reliable environment.
Manages relationships with third party contracted services, including the café operator, gift shop merchandising consultant, custodial, security, and landscaping services.
Creates and adheres to departmental budgets, and reviews actual vs. budget results with department managers monthly.
Excellent verbal, written and interpersonal communication skills, including the ability to effectively communicate in a variety of settings with diverse stakeholders
Guest Services Agent Jobs
By UCLA At , Los Angeles, Ca

Operate a 24-hour front desk at the Luskin Conference Center. Perform guest check-in and check-out on computer system. Post payments from guests on their account. Input room reservations, changes and ...

Are you looking for a job that allows you to work with people and make a difference in their lives? Look no further! We are looking for an enthusiastic Guest Services Representative to join our team and provide exceptional customer service to our guests. You will be responsible for greeting guests, answering questions, and providing assistance with their needs. If you have a passion for hospitality and customer service, this is the perfect job for you!

Overview Guest Services is a customer service role that involves providing assistance to guests in a variety of settings, such as hotels, restaurants, and other hospitality venues. The primary goal of a Guest Services representative is to ensure that guests have a pleasant and enjoyable experience. Detailed Job Description Guest Services representatives are responsible for greeting guests, providing information about the venue, and responding to any inquiries or complaints. They may also be responsible for taking reservations, handling payments, and providing general customer service. In some cases, Guest Services representatives may also be responsible for providing concierge services, such as making restaurant reservations or arranging transportation. Job Skills Required
• Excellent customer service skills
• Ability to remain calm and professional in stressful situations
• Knowledge of hospitality industry standards
• Ability to multitask and prioritize tasks
• Excellent communication and interpersonal skills
• Knowledge of local attractions and services
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of local attractions and services
• Ability to work flexible hours, including nights and weekends
Job Knowledge
• Knowledge of hospitality industry standards
• Knowledge of local attractions and services
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in customer service or hospitality
• Experience in a fast-paced environment
Job Responsibilities
• Greet guests and provide information about the venue
• Respond to inquiries and complaints
• Take reservations and handle payments
• Provide concierge services, such as making restaurant reservations or arranging transportation
• Ensure that guests have a pleasant and enjoyable experience