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Guest Services Agent Jobs

Guest Services Agent Jobs
By Essex Hotel Management At Lake Placid, FL, United States
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Enjoy working as part of a team
Ability to work a flexible schedule including weekends and holidays
Guest Services Agent (Full-Time)
By Eurest At , Phoenix, 85054 $18 an hour
Associates at Eurest are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits
Full-time positions also offer the following benefits
Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.
We are hiring immediately for a full-time GUEST SERVICES AGENT position.
Location: Canyon Amex Cafe - 18850 N 56th St., Phoenix, AZ 85054. Note: online applications accepted only.
Guest Services Agent Jobs
By Knickerbocker At , New York, 10036 $30.28 - $40.38 an hour
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Services Agent Jobs
By The Mob Museum, the National Museum of Organized Crime and Law Enforcement At Las Vegas, NV, United States
Experience / Qualifications / Requirements:
Stays abreast of in-house exhibitions, educational programs, and related community events to keep staff and guests well informed.
Monitors and appropriately responds to conditions impacting the guest experience – crowd control, wayfinding needs, safety/security matters, etc.
Processes in-person, phone and web ticket sales for general admission, Use of Force Experience and Crime Lab.
Sells memberships, explaining program benefits to guests and answering questions.
Stays abreast of new discounts, offers, specials, and ticket broker relationships.
Agent-Guest Services Jobs
By Marriott International, Inc At , National Harbor, 20745 $19.95 an hour

Additional Information Full Time/ Starting Rate $19.95 /Open Availability/ Holidays Job Number 23113007 Job Category Rooms & Guest Services Operations Location Gaylord National ...

Guest Services Agent (Full-Time)
By Eurest At , Redmond, 98052 $25 an hour
Associates at Eurest are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits
Full-time positions also offer the following benefits
Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.
We are hiring immediately for a full-time GUEST SERVICES AGENT position.
Location: Compass at Microsoft - 1 Microsoft Way, Redmond, WA 98052. Note: online applications accepted only.
Airport Guest Services Agent (Jfk) - $18.00/Hour + $4.54/Hr
By Hallmark Aviation Services At , John F. Kennedy International Airport $18 an hour
Terminal and Airport operations knowledge and experience preferred
REQUIREMENTS AND SKILLS NEEDED: Proven customer service skills and Excellent communication skills
Demonstrated collaboration skills, caring, positive and happy attitude
Help improve customer service experience at JFK.
Actively promote retail and food and beverage offerings in the terminal
Retail and/or Hospitality work experience required
Guest Services Agent Jobs
By Highgate At Cleveland, OH, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Overnight Guest Services Agent
By Four Seasons At , Boston
2 Years in a front desk role or 2 years’ luxury customer service experience necessary.
Ability to experience our hotels as a guest through the complimentary room program
Educational assistance programs, as well as in-house training workshop for all employees.
Some Benefits Four Season Employees enjoy:
Check in guest in an efficient and friendly manner, using guest name whenever possible.
Assure that guest is assigned type of room requested and the correct rate is charged.
Agent-Guest Services Jobs
By Marriott International, Inc At , New York, 10019 $31.07 - $41.42 an hour

Job Number 23145850 Job Category Rooms & Guest Services Operations Location JW Marriott Essex House New York, 160 Central Park South, New York, New York, United States Schedule ...

Guest Services Agent - Front Desk
By Hyatt Hotels Corporation At Jamaica, NY, United States
Any additional duties as directed by management.
Ability to utilize the property management system
Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.
Initiate call back after check-in to ensure guest is satisfied with accommodations as well as offer any assistance.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain complete knowledge at all times of:
Guest Services Agent (Full-Time)
By Eurest At , Phoenix, 85054, Az $17 an hour
Associates at Eurest are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits
Full-time positions also offer the following benefits
Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.
We are hiring immediately for a full-time GUEST SERVICES AGENT position.
Location: Amex Desert Ridge - 18850 N 56th St., Phoenix, AZ 85054. Note: online applications accepted only.
Guest Services Agent Jobs
By Highgate At Boston, MA, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Services Agent (Front Desk Agent)
By Belmond At Santa Barbara, CA, United States
Health Insurance, Life Insurance & other Supplemental lnsurance
401(k) Retirement Savings (Employer Match)
Boutique, Spa Treatment, and Food & Beverage Discounts
Other complimentary and discounted accommodations within Belmond
Guest Services Agent Jobs
By Highgate At Miami, FL, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Services Agent Jobs
By Highgate At North Wales, PA, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Services Agent - Ac Hotel By Marriott Frisco Colorado
By 5 Senses Hospitality Management At Frisco, CO, United States
Possesses strong computer skills and adaptability to learning new systems
Anticipates guest’s needs and offers services prior to the guest asking
Manages guest’s concerns appropriately and resolves issues to the guest’s satisfaction keeping business objectives in mind
Previous Front Desk experience a plus
Strong written and communication skills, additional language a plus
Competitive medical, dental, and vision benefits
Guest Services Agent Jobs
By Hotel Resort At Cape May, NJ, United States

———Job description——— We are professional, inclusive and collaborative. Our work environment includes: • Growth opportunities • On-the-job training • Flexible working hours • Safe work environment ...

Guest Services Agent Jobs
By Highgate At Phoenix, AZ, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.
Guest Services Agent Jobs
By Highgate At Key West, FL, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.

Are you looking for a job that offers great customer service and a chance to make a difference? Look no further! We are looking for a Guest Services Agent to join our team and provide exceptional service to our guests. If you have a passion for hospitality and a desire to make a lasting impression, this is the job for you!

A Guest Services Agent is responsible for providing excellent customer service to guests at a hotel, resort, or other hospitality establishment. They are responsible for greeting guests, answering questions, providing information, and resolving any issues that may arise.

What is Guest Services Agent Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Ability to multitask and prioritize tasks
• Knowledge of hospitality industry standards and procedures
• Proficiency in computer software and applications

What is Guest Services Agent Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality industry
• Knowledge of hospitality industry standards and procedures

What is Guest Services Agent Knowledge?

• Knowledge of hospitality industry standards and procedures
• Knowledge of customer service principles and practices
• Knowledge of local attractions and services

What is Guest Services Agent Experience?

• Previous experience in customer service or hospitality industry
• Experience in a fast-paced environment

What is Guest Services Agent Responsibilities?

• Greet guests and provide information about the hotel, its services, and local attractions
• Answer guests’ questions and resolve any issues that may arise
• Process guest check-ins and check-outs
• Handle guest complaints and inquiries
• Ensure all guest requests are met in a timely