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Guest Service Receptionist Jobs in Michigan

Guest Service Specialist Jobs
By Mister Car Wash At Grand Rapids, MI, United States
An outgoing personality with strong people and listening skills.
Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more!
Growth opportunity with a national employer—90 percent of our managers were promoted from within!
Work with an amazing team in a fun environment while rotating among different areas throughout the day.
Build trusting relationships with customers and recommend products and services that best meet their needs.
Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
Guest Service Manager (Hotel)
By MotorCity Casino At , Detroit, 48201, Mi

Join the best game in town!

Are you looking for an exciting opportunity to be the face of a company? We are looking for a Guest Service Receptionist to join our team! As the first point of contact for our guests, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere. You will be the one to greet and assist our guests, answer their questions, and ensure their stay is as comfortable and enjoyable as possible. If you have a passion for hospitality and customer service, we want to hear from you!

Overview:

Guest Service Receptionists are responsible for providing excellent customer service to guests and visitors of a business or organization. They greet guests, answer questions, provide information, and assist with any needs the guest may have. They also handle administrative tasks such as scheduling appointments, taking messages, and managing reservations.

Detailed Job Description:

Guest Service Receptionists are responsible for providing excellent customer service to guests and visitors of a business or organization. They greet guests, answer questions, provide information, and assist with any needs the guest may have. They also handle administrative tasks such as scheduling appointments, taking messages, and managing reservations. They must be able to multitask and handle a variety of tasks at once. They must also be able to work in a fast-paced environment and maintain a professional demeanor at all times.

What is Guest Service Receptionist Job Skills Required?

• Excellent customer service skills
• Ability to multitask
• Strong communication skills
• Knowledge of office procedures
• Proficiency in computer software
• Ability to work in a fast-paced environment
• Ability to handle a variety of tasks
• Ability to remain professional at all times

What is Guest Service Receptionist Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of office procedures
• Proficiency in computer software

What is Guest Service Receptionist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of office procedures
• Knowledge of computer software
• Knowledge of hospitality industry

What is Guest Service Receptionist Job Experience?

• Previous experience in customer service or hospitality
• Previous experience in a receptionist role

What is Guest Service Receptionist Job Responsibilities?

• Greet guests and visitors
• Answer questions and provide information
• Assist guests with any needs
• Schedule appointments and manage reservations
• Take messages and transfer calls
• Handle administrative tasks such as filing and data entry
• Maintain a professional demeanor at all times