Guest Relations Jobs in California
Event & Guest Relations Coordinator
By Lexus Escondido
At Escondido, CA, United States
Guest Relations Associate (Part-Time)
By San Diego Humane Society
At , San Diego, 92110
$18.25 - $20.53 an hour
Guest Relations Assistant Jobs
By SWM Analytics
At Santa Monica, CA, United States
Guest Relations Coordinator Jobs
By Unity Central
At San Francisco Bay Area, United States
Are you passionate about providing exceptional customer service? Do you have a knack for making people feel welcome and appreciated? We are looking for a Guest Relations professional to join our team and help create memorable experiences for our guests. If you are an outgoing, organized, and detail-oriented individual, this could be the perfect job for you!
Overview Guest Relations is a customer service role that involves providing a high level of hospitality and customer service to guests. The role requires excellent communication and interpersonal skills, as well as the ability to think on your feet and problem solve. Detailed Job Description Guest Relations is responsible for providing a high level of hospitality and customer service to guests. This includes greeting guests, responding to inquiries, providing information, and resolving any issues that may arise. The role also involves providing assistance with check-in and check-out, as well as providing general information about the hotel and its services. Job Skills Required• Excellent customer service and interpersonal skills
• Ability to think on your feet and problem solve
• Ability to handle difficult situations
• Knowledge of hotel services and amenities
• Knowledge of local attractions and activities
• Knowledge of hotel policies and procedures
• Computer literacy
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of hospitality industry
Job Knowledge
• Knowledge of hotel services and amenities
• Knowledge of local attractions and activities
• Knowledge of hotel policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in the hospitality industry
Job Responsibilities
• Greeting guests and responding to inquiries
• Providing information about the hotel and its services
• Assisting with check-in and check-out
• Resolving any issues that may arise
• Upselling hotel services and amenities
• Maintaining a high level of customer service at all times
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By ECW Search At United States 8 months ago
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