Guest Experience Assistant Manager Jobs in Ohio

Assist and lead boathouse staff in performance of job duties and responsibilities.

Refer any disciplinary issues to the Guest Experiences Manager for review

Performs job duties in accordance with Great Parks policies, procedures, and performance expectations.

Enforce work rules such as dress and personal hygiene requirements.

Enforces food and beverage preparation requirements to ensure quality of service and food products to guests.

Be required to fill in shifts for absences, as well as provide additional assistance during peak activity times.

Knowledge of property management systems required . Opera knowledge preferred.

Perform other tasks or projects as assigned by hotel management and staff.

Perform all reasonable services a guest may require, anticipate guest requests and requirements in order to satisfy them efficiently and promptly.

Above average communication skills - both written and oral - are required .

Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration.

Responsibilities include but are not limited to:

1 year people management experience

Experience: 1 year retail or sales specific management experience

Change Management Leadership: Leads others through change processes and uncertainty

Implement the Store Manager’s People vision for the store and cascade to team members.

Leadership role directly responsible for subset of store employees as delegated by Store Manager

Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members