Supervisor, Global Operations Support
By NBCUniversal At New York, NY, United States
Minimum of 1+ years track record of effective vendor and offshore management.
Extensive experience, understanding and knowledge of digital product and distribution systems, standards, and processes
Minimum of 3-4 years’ experience in Digital Operations; leading a support team to effective issue resolution
Minimum of 2 years’ experience with QOE and QOS monitoring for OTT platforms.
Minimum of 1+ years’ experience leading a support team to effective issue resolution
Technical experience with digital video and audio, troubleshooting and test techniques