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Fully Remote Customer Service Representative Jobs in California

Fully Remote Sr. Customer Success Manager
By CyberCoders At Sausalito, CA, United States

If you are a Customer Success Manager with Health IT experience, please read on! What You Need for this Position Customer Service SaaS Account Management Health IT Benefits ...

Sales Development Representative - Series A ($23M) Ml Startup - Fully Remote
By Intelletec At San Francisco Bay Area, United States
💼 Be the master of CRM data. Your organizational skills will be put to the test!
🗣️ Excellent written and oral communication skills. No question can catch you off guard!
💪 Exceptional interpersonal skills. You build rapport with executives like nobody's business.
✨Enjoy flexible vacation/time off, top-notch medical benefits, wellness allowances, and parental leave.
🌟 Join the Revolution in ML Data Intelligence! 🌟
💼 Achieve or exceed your monthly quota with style by generating high-quality sales meetings.

Are you looking for a fully remote customer service representative job that allows you to work from the comfort of your own home? We are looking for a customer service representative who is passionate about providing excellent customer service and is eager to help our customers. As a customer service representative, you will be responsible for responding to customer inquiries, resolving customer issues, and providing a positive customer experience. If this sounds like the perfect job for you, apply now!

What is Fully Remote Customer Service Representative Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Proficiency in using computers and software programs
• Ability to multitask and prioritize tasks
• Excellent problem-solving skills
• Ability to work independently
• Ability to work in a fast-paced environment

What is Fully Remote Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills

What is Fully Remote Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Fully Remote Customer Service Representative Experience?

• Previous customer service experience
• Experience in a remote customer service role

What is Fully Remote Customer Service Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Follow up with customers to ensure their satisfaction
• Document customer interactions and transactions
• Maintain customer records in the customer service database
• Monitor customer service metrics and suggest improvements
• Provide feedback to management on customer service issues