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Full Time Call Center Representative Jobs in Iowa

Call Center Sales Representative - Part Time - Entry Level
By DialAmerica At , Knoxville, 37922
Goal setting and time management
Confidence and relevant work experience
Identifying and resolving customer issues using problem-solving skills
Continually maintaining a working knowledge of our clients' products, services and promotions
Working knowledge of Windows-based software
Previous sales experience, a plus
Registered Nurse Rn- Call Center Phone Triage - Full Time
By Parkland Health and Hospital System At , Dallas, 75201
May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.
BioTel: Must be able to demonstrate knowledge and skill in the use of the BioTel equipment system.
7. Provides non-clinical management for incoming/outgoing calls.
Must have four (4) years of nursing experience to include direct patient care assessment.
May be required to have additional specialty certifications
Must be able to demonstrate effective interpersonal and oral/written communication skills.
Registration Representative, Full Time
By Mercy Hospital, Iowa City, IA At , Iowa City, 52245, Ia $16.95 - $24.69 an hour
High school diploma or equivalent experience-Required
Typing skills of 30 words per minute and CRT and computer skills-Required
1 year of experience in a customer service environment-Preferred
Provide customer service to patients, families and physicians through Pre-admission services. Scheduling, registration, billing, collection, and cashier services.
Secures complete and accurate patient demographic, case, and financial information to establish a patient account.
Explains and secures appropriate signatures from patients.
Call Center Sales Representative - Part Time - Entry Level
By DialAmerica At , Knoxville, 37922, Tn
Goal setting and time management
Confidence and relevant work experience
Identifying and resolving customer issues using problem-solving skills
Continually maintaining a working knowledge of our clients' products, services and promotions
Working knowledge of Windows-based software
Previous sales experience, a plus

Are you looking for a full-time job that offers a great work-life balance? We are looking for a Call Center Representative to join our team! You will be responsible for providing excellent customer service and handling customer inquiries. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview A Full Time Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to handle customer inquiries, provide accurate information, and resolve customer issues in a timely and professional manner. Detailed Job Description The Full Time Call Center Representative is responsible for providing customer service and support to customers over the phone. They are expected to answer customer inquiries, provide accurate information, and resolve customer issues in a timely and professional manner. The representative must be able to handle customer complaints, provide solutions, and maintain a positive attitude. They must also be able to multitask and handle multiple calls at once. Job Skills Required
• Excellent communication skills, both verbal and written
• Ability to handle customer inquiries and complaints
• Ability to multitask and handle multiple calls at once
• Ability to remain calm and professional in stressful situations
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent problem-solving skills
• Ability to work independently and as part of a team
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or call center environment
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication skills, both verbal and written
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of relevant regulations and laws
Job Experience
• Previous experience in customer service or call center environment
• Previous experience in a similar role
Job Responsibilities
• Answer customer inquiries and provide accurate information
• Handle customer complaints and provide solutions
• Maintain a positive attitude and remain professional in stressful situations
• Multi-task and handle multiple calls at once
• Follow up with customers to ensure their satisfaction
• Record customer interactions and details of inquiries
• Update customer information in the customer service database
• Adhere to all relevant regulations and laws