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Front Office Supervisor Jobs in Virginia

Supervisor-Front Office Jobs
By Marriott International, Inc At , , Vi

Job Number 23096032 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton St. Thomas, 6900 Great Bay, Saint Thomas, Virgin Islands, United States Schedule Full-Time ...

Front Office Supervisor- Fairfield Inn
By Guest Services, Inc. At Greater Richmond Region, United States
Excellent interpersonal, administrative, telephone and other communications skills.
Physical presence at the job site is essential to perform job duties.
Assist in recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the front desk staff.
Respond to guest inquiries and resolve customer complaints.
Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
High School Diploma. Bachelor's Degree preferred.

Are you an experienced professional looking to take your career to the next level? We are looking for a Front Office Supervisor to join our team and help us provide exceptional service to our guests. As a Front Office Supervisor, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. If you have a passion for customer service and are looking for an exciting new challenge, this could be the perfect opportunity for you!

Front Office Supervisor Job Description:

What is Front Office Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations

What is Front Office Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations

What is Front Office Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Office Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Front Office Supervisor Job Responsibilities?

• Greet and register guests
• Answer inquiries and provide information about services
• Assist guests with check-in and check-out procedures
• Handle guest complaints and inquiries