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Front Office Supervisor Jobs in Missouri

Chase Park Plaza Front Office Supervisor - $18.65 Hourly
By Sonesta At , St. Louis, Mo $18.65 an hour
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Act as a role model through achieving high remarks through Trip Advisor, Upsells and Travel Pass sign ups.
Greet or welcome everyone, warmly with a smile
Use eye and ear contact and guest’s name

Are you an experienced professional looking to take your career to the next level? We are looking for a Front Office Supervisor to join our team and help us provide exceptional service to our guests. As a Front Office Supervisor, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. If you have a passion for customer service and are looking for an exciting new challenge, this could be the perfect opportunity for you!

Front Office Supervisor Job Description:

What is Front Office Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations

What is Front Office Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations

What is Front Office Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Office Supervisor Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Front Office Supervisor Job Responsibilities?

• Greet and register guests
• Answer inquiries and provide information about services
• Assist guests with check-in and check-out procedures
• Handle guest complaints and inquiries