Front Office Specialist I- Tcp Fulshear
By Texas Children's Hospital At Greater Houston, United States
Knowledge of related OSHA guidelines and requirements
Knowledge of general office tasks, confidentiality, filing, medical terminology, and managed care referral processes
High school diploma, GED or equivalent required
Greets patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles
Enters hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol
Assesses patient’s eligibility for referral by verifying coverage with payer prior to initiating referral
Front Office Specialist I - Tcp Fannin
By Texas Children's Hospital At Houston, TX, United States
Knowledge of general office tasks, confidentiality, filing, medical terminology, CPT coding, and managed care referral process
Knowledge of related OSHA and JCAHO guidelines and requirements
Minimum of one (1) year related experience
High School diploma, GED or equivalent
Ability to provide excellent customer service and act in a professional manner
Ability to type, file, and to use a multi-line telephone, computer, fax, copier and adding machine

Are you looking for an exciting opportunity to use your customer service and administrative skills in a fast-paced environment? We are looking for a Front Office Specialist I to join our team at TCP Palm Center. You will be responsible for providing excellent customer service, managing the front office, and assisting with administrative tasks. If you are a motivated individual with a passion for helping others, this could be the perfect job for you!

Overview The Front Office Specialist I Tcp Palm Center is responsible for providing excellent customer service to patients and visitors in the front office. This position is responsible for greeting patients, answering phones, scheduling appointments, verifying insurance, collecting payments, and other duties as assigned. Detailed Job Description
• Greet patients and visitors in a friendly and professional manner
• Answer phones and respond to inquiries in a timely and professional manner
• Schedule appointments and verify insurance coverage
• Collect payments and process transactions
• Maintain patient records and other administrative duties as assigned
• Assist with other front office duties as needed
Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Ability to multitask and prioritize tasks
• Knowledge of insurance verification and payment processing
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in a medical office setting preferred
• Knowledge of medical terminology
• Ability to multitask and prioritize tasks
• Excellent customer service skills
Job Knowledge
• Knowledge of medical terminology
• Knowledge of insurance verification and payment processing
• Knowledge of Microsoft Office Suite
Job Experience
• Previous experience in a medical office setting preferred
Job Responsibilities
• Greet patients and visitors in a friendly and professional manner
• Answer phones and respond to inquiries in a timely and professional manner
• Schedule appointments and verify insurance coverage
• Collect payments and process transactions
• Maintain patient records and other administrative duties as assigned
• Assist with other front office duties as needed