Front Office Specialist Center City, Pa
By Concentra At Philadelphia, PA, United States
Checks patients in appropriate patient management system in accordance with client company protocols.
Checks out patients in appropriate patient management system according to procedure and distributes records according to the Employer’s protocols.
Demonstrated Intermediate knowledge of PCs, word processing, and data entry
Manages dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms.
Completes processing of patient referrals including accurate checkout, paperwork processing, patient education and communication with Client Support Services as required.
One year of experience in customer service environment preferred

Are you looking for an exciting opportunity to use your customer service and administrative skills in a fast-paced environment? We are looking for a Front Office Specialist I to join our team at TCP Palm Center. You will be responsible for providing excellent customer service, managing the front office, and assisting with administrative tasks. If you are a motivated individual with a passion for helping others, this could be the perfect job for you!

Overview The Front Office Specialist I Tcp Palm Center is responsible for providing excellent customer service to patients and visitors in the front office. This position is responsible for greeting patients, answering phones, scheduling appointments, verifying insurance, collecting payments, and other duties as assigned. Detailed Job Description
• Greet patients and visitors in a friendly and professional manner
• Answer phones and respond to inquiries in a timely and professional manner
• Schedule appointments and verify insurance coverage
• Collect payments and process transactions
• Maintain patient records and other administrative duties as assigned
• Assist with other front office duties as needed
Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Ability to multitask and prioritize tasks
• Knowledge of insurance verification and payment processing
• Proficiency in Microsoft Office Suite
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in a medical office setting preferred
• Knowledge of medical terminology
• Ability to multitask and prioritize tasks
• Excellent customer service skills
Job Knowledge
• Knowledge of medical terminology
• Knowledge of insurance verification and payment processing
• Knowledge of Microsoft Office Suite
Job Experience
• Previous experience in a medical office setting preferred
Job Responsibilities
• Greet patients and visitors in a friendly and professional manner
• Answer phones and respond to inquiries in a timely and professional manner
• Schedule appointments and verify insurance coverage
• Collect payments and process transactions
• Maintain patient records and other administrative duties as assigned
• Assist with other front office duties as needed