Fraud Review Specialist Jobs

Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

8:00 AM - 3:00 PM EDT (OH, DE, NJ, MD, PA)

6:00 AM - 1:00 PM MDT (UT)

5:00 AM - 12:00 PM MST (AZ)

Processes late and trailing transactions on fraud status accounts and processes zero fraud loss cases.

Updates information from merchant receipts to the case information screen.

QUALIFICATIONS, EDUCATION AND CERTIFICATION REQUIREMENTS

Must have excellent communication, organizational, problem solving and time management skills.

Identifies and reports increases in fraud activity to department management.

Meets or exceeds accuracy, productivity and all other goals assigned by management.

Certifications/Specific Knowledge: Strong knowledge of new account procedures and familiarity Fiserv Premier core system.

Interacts courteously and tactfully with managers, co-workers, customers and/or vendors.

Required Skills, Education, and Experience:

Strong verbal and written communication skills

Ability to manage varying workloads and deadlines

Life insurance and disability benefits

Diverse Family-forming benefits through Carrot Fertility

Resolve ticket purchasing issues as related to Fraud.

Strong verbal and written communication skills

Ability to manage varying workloads and deadlines

Life insurance and disability benefits

Diverse Family-forming benefits through Carrot Fertility

Resolve ticket purchasing issues as related to Fraud.

Identify causes of wrongful cancellations or other undesirable situations for our Fans