Ford Pro Learning Manager
By Ford Motor Company At United States
Work in partnership with the Contact Centre of Excellence to improve processes around knowledge management and learning for customer success.
Develop a digital content/channel strategy with a strong focus on social and customer relationship management
Bachelor's Degree, ideally in communication, learning design, learning science, instructional design, education/instructional technology, or similar/relevant experience.
5+ years of experience in training education
Knowledge and experience of software as a solution (SaaS) and/or EV products would be beneficial
Vehicle discount program for employees and family members, and management leases