It Support Administrator Ii
By Applus+ RTD At Houston, TX, United States
CompTIA A+ Certification or similar knowledge.
Associate’s Degree preferred will consider 4 years of direct experience in lieu of degree
Experience with the disassembly of desktop and laptop computers.
Experience installing Windows 10 using an automated or semi-automated install process.
Experience working with an Active Directory environment.
Perform install and preparation of end-user hardware (PCs and Mobile Devices)
Field It Support Technician
By McLane Company At , Temple, 76508, Tx
Minimum 3 years experience in an IT environment with a focus on Intel/Microsoft Windows based Systems
Knowledge of Cisco networking language and equipment
Specifically working with desktops, laptops , thin clients, servers, networks and phone equ1pment.
The field technician is expected to support all divisional and Corporate information Technology Projects while keeping accurate documentation.

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an experienced IT Field Support Administrator to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical assistance, and resolving customer inquiries. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview An IT Field Support Administrator is responsible for providing technical support to customers in the field. This includes troubleshooting hardware and software issues, installing and configuring systems, and providing training and support to customers. The IT Field Support Administrator must have excellent customer service skills, as well as a strong technical background. Detailed Job Description The IT Field Support Administrator is responsible for providing technical support to customers in the field. This includes troubleshooting hardware and software issues, installing and configuring systems, and providing training and support to customers. The IT Field Support Administrator must have excellent customer service skills, as well as a strong technical background. The IT Field Support Administrator must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong technical background
• Ability to troubleshoot hardware and software issues
• Ability to install and configure systems
• Ability to provide training and support to customers
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT field support
• Knowledge of Windows, Linux, and Mac operating systems
• Knowledge of networking and security protocols
• Knowledge of hardware and software troubleshooting
Job Knowledge
• Knowledge of Windows, Linux, and Mac operating systems
• Knowledge of networking and security protocols
• Knowledge of hardware and software troubleshooting
• Knowledge of customer service principles and practices
Job Experience
• At least two years of experience in IT field support
• Experience in troubleshooting hardware and software issues
• Experience in installing and configuring systems
• Experience in providing training and support to customers
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure systems
• Provide training and support to customers
• Respond to customer inquiries in a timely manner
• Monitor system performance and make necessary adjustments
• Maintain accurate records of customer interactions