Customer Service Associate Jobs
By Aurora Ripple Enterprises At College Park, MD, United States
Individuals with retail or hospitality experience perform exceptionally well due to their excellent communication and problem-solving skills
Have at least 1-2 years of experience in customer service, sales, or client-facing position
The products and services available
Account activation, delivery methods, and installation details
Proper compliance procedures and handling of confidential customer information
Accurately complete, send, and file product and service order forms following our privacy and confidentiality guidelines
Customer Service Associate Jobs
By Aurora Ripple Enterprises At Silver Spring, MD, United States
Individuals with retail or hospitality experience perform exceptionally well due to their excellent communication and problem-solving skills
Have at least 1-2 years of experience in customer service, sales, or client-facing position
The products and services available
Account activation, delivery methods, and installation details
Proper compliance procedures and handling of confidential customer information
Accurately complete, send, and file product and service order forms following our privacy and confidentiality guidelines

Are you an experienced customer service professional looking for a new challenge? Join our team and help us provide exceptional customer service to our clients! We offer a competitive salary and benefits package, and the opportunity to work with a dynamic and supportive team.

What is Experienced Customer Service Associate Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to handle difficult customer service situations
• Ability to work in a fast-paced environment

What is Experienced Customer Service Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills

What is Experienced Customer Service Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Experienced Customer Service Associate Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a fast-paced environment

What is Experienced Customer Service Associate Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and issues
• Process orders, forms, applications, and requests
• Handle customer complaints and escalations
• Maintain customer records and accounts
• Follow up with customers to ensure satisfaction