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Experienced Customer Service Associate Jobs in Illinois

Customer Service Escalations Associate
By Allstate At Chicago, IL, United States
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Project Management: To initiate, execute, communicate and document projects as needed
Excellent working knowledge of Avail systems will be required to perform the role
Ability to sell and service customers (based on requirements of the department)
Effective oral and written communication skills
For a full description of Allstate’s benefits, visit allstate.jobs/benefits/
Pharmacy Customer Service Associate
By Walgreens At Downers Grove, IL, United States
Models and delivers a distinctive and delightful customer experience.
Has working knowledge of store systems and store equipment.
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

Are you an experienced customer service professional looking for a new challenge? Join our team and help us provide exceptional customer service to our clients! We offer a competitive salary and benefits package, and the opportunity to work with a dynamic and supportive team.

What is Experienced Customer Service Associate Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to handle difficult customer service situations
• Ability to work in a fast-paced environment

What is Experienced Customer Service Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Excellent communication and interpersonal skills

What is Experienced Customer Service Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Experienced Customer Service Associate Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a fast-paced environment

What is Experienced Customer Service Associate Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and issues
• Process orders, forms, applications, and requests
• Handle customer complaints and escalations
• Maintain customer records and accounts
• Follow up with customers to ensure satisfaction