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Entry level IT Help Desk Support Jobs in California

Entry Level It Support Technician
By Motion Recruitment At Palo Alto, CA, United States
1+ year of helpdesk or tech bar experience
Experience with running cable and racking and stacking servers
Previous experience in a customer facing position.
70% Tier 1 hardware based support tickets
30% Tier 1 software based support tickets
It Help Desk + Advanced Server Support Engineers
By The Technology Depot At Azusa, CA, United States

Call to apply: (626) 873-9764 or email: [email protected]

It Support Technician - Entry Level
By The Meritage Resort and Spa At , Napa, 94558, Ca $19 - $20 an hour
Utilize your expertise to troubleshoot problems with different software packages, hardware devices, and other peripherals.
Install and configure hardware devices, software packages, and peripheral equipment according to company policies.
The Meritage Resort and Spa:
You're Excited About US Because You Will...
We're Excited About YOU Because...
We are an equal opportunity employer
Entry Level Help Desk Technician (2 Month Contract/Nights & Weekends)
By Finchloom At , Los Angeles, Ca $25 - $30 an hour
An IT degree, IT boot camp certification and/or 1 + years of help desk experience
Respond to requests for technical assistance via phone, chat or email
Log all help desk interactions
Follow standard help desk procedures
Redirect problems to correct team/s
Identify and escalate situations requiring urgent attention

Are you looking for an exciting opportunity to start your career in IT? We are looking for an enthusiastic and motivated individual to join our IT Help Desk Support team! You will be responsible for providing technical assistance to our customers and helping them resolve their IT issues. If you are passionate about technology and have a knack for problem-solving, this could be the perfect job for you!

What is Entry level IT Help Desk Support Skill Requirements?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of IT security protocols and procedures
• Ability to work in a fast-paced environment

What is Entry level IT Help Desk Support Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience with customer service
• Knowledge of Microsoft Office Suite

What is Entry level IT Help Desk Support Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Knowledge of IT security protocols and procedures
• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office Suite

What is Entry level IT Help Desk Support Experience?

• Previous experience in a help desk or technical support role
• Experience troubleshooting and diagnosing technical problems
• Experience working with customers in a customer service role

What is Entry level IT Help Desk Support Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot and diagnose technical problems
• Provide technical support and guidance to customers
• Document customer inquiries and resolutions
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information in