Entry Level Customer Outreach Representative Jobs in Massachusetts

Combines service and sales with systems skills and basic product knowledge to ask customers questions and effectively offer relevant solutions.

Accurate data entry skills required.

Consistently delivers a remarkable customer service experience directly.

Experience providing excellent customer service in a fast-paced way.

Experience using relevant sales and customer engagement tactics.

Must have proof of at minimum a High School Diploma or equivalent; with post-secondary education being preferred.

Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience

Answer questions regarding order status, payment, product, promotions, and any problems related to the customer experience

Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates

Developing strong leadership and interpersonal skills

Confidence and public speaking skills

Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships

Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience

Answer questions regarding order status, payment, product, promotions, and any problems related to the customer experience

Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates

Developing strong leadership and interpersonal skills

Confidence and public speaking skills

Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships