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Enterprise Account Coordinator Jobs in Missouri

Account Executive, Enterprise Jobs
By Forma At California, United States
Experience determining customer requirements and presenting appropriate solutions and independently manage, develop, and close new client relationships.
With 5-8 years of experience in B2B enterprise sales. Experience in HR/benefits is a plus.
Have familiarity with a solution-based approach to selling and experience handling diverse deal cycles.
Have previous experience working in an early-stage company, navigating the complexities of a startup environment.
Have excellent verbal/written communication skills.
With a bachelor's degree or equivalent work experience.

Are you looking for an exciting opportunity to join a fast-growing enterprise software company? We are looking for an Enterprise Account Coordinator to join our team and help us build relationships with our customers. You will be responsible for managing customer accounts, providing customer service, and helping to grow our customer base. If you have a passion for customer service and a drive to succeed, this could be the perfect job for you!

Overview An Enterprise Account Coordinator is responsible for providing support to the Enterprise Account Managers in the management of customer accounts. This includes providing customer service, managing customer orders, and ensuring customer satisfaction. The Enterprise Account Coordinator must have excellent communication and organizational skills, as well as a strong understanding of customer service principles. Detailed Job Description The Enterprise Account Coordinator is responsible for providing support to the Enterprise Account Managers in the management of customer accounts. This includes providing customer service, managing customer orders, and ensuring customer satisfaction. The Enterprise Account Coordinator must have excellent communication and organizational skills, as well as a strong understanding of customer service principles.

The Enterprise Account Coordinator will be responsible for:

• Responding to customer inquiries and complaints in a timely and professional manner
• Processing customer orders and ensuring accuracy of order information
• Maintaining customer records and updating customer information
• Assisting with the development of customer service policies and procedures
• Coordinating with other departments to ensure customer satisfaction
• Developing and maintaining relationships with customers
• Assisting with the development of marketing strategies
Job Skills Required
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of sales and marketing principles
Job Qualifications
• Bachelor’s degree in Business Administration, Marketing, or related field
• 1-3 years of experience in customer service or sales
• Knowledge of customer relationship management (CRM) software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of sales and marketing principles
• Knowledge of customer relationship management (CRM) software
Job Experience
• 1-3 years of experience in customer service or sales
Job Responsibilities
• Responding to customer inquiries and complaints in a timely and professional manner
• Processing customer orders and ensuring accuracy of order information
• Maintaining customer records and updating customer information
• Assisting with the development of customer service policies and procedures
• Coordinating with other departments to ensure customer satisfaction
• Developing and maintaining relationships with customers
• Assisting with the development of marketing strategies