Domestic Customer Service Representative Jobs
Domestic Customer Service Agent
By DHL
At , Brisbane
Delta Vacations - Elite Service Associate - Remote (Domestic Locations)
By Delta Vacations
At Minot, ND, United States
Customer Service Representative - Domestic
By HM.CLAUSE
At , Modesto, Ca
$21.25 - $29.15 an hour
Are you looking for a rewarding career in customer service? We are looking for a Domestic Customer Service Representative to join our team and provide exceptional service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!
Overview A Domestic Customer Service Representative is responsible for providing customer service to domestic customers. They are responsible for answering customer inquiries, resolving customer complaints, and providing general customer service support. Detailed Job Description A Domestic Customer Service Representative is responsible for providing customer service to domestic customers. They must be able to answer customer inquiries, resolve customer complaints, and provide general customer service support. They must be able to handle customer inquiries in a professional and courteous manner. They must be able to provide accurate information to customers and be able to explain complex procedures in a simple and easy to understand manner. They must be able to work independently and as part of a team. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Ability to work independently and as part of a team
• Ability to multi-task
• Ability to remain calm and professional in stressful situations
• Ability to use computer systems and software
• Knowledge of customer service principles and practices
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of company policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
Job Responsibilities
• Answer customer inquiries in a professional and courteous manner
• Resolve customer complaints in a timely and efficient manner
• Provide accurate information to customers
• Explain complex procedures in a simple and easy to understand manner
• Maintain customer records and update customer information
• Follow up with customers to ensure their satisfaction
• Assist with other customer service related tasks as needed
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