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Director Of Shared Services Jobs in California

Head Of It Enterprise Applications & Shared Services
By Zoom At San Jose, CA, United States
Provide thought leadership relating industry best practices for subscription life cycle management.
Advanced knowledge and practical experience with application design principles, patterns, and practice to provide solution oversight to short- & long-term roadmaps.
Engineering / CS / MIS Degree (Bachelor’s) and 15+ years of relevant industry experience.
Leadership skills to lead and nurture global teams. Excellent communicator at all levels of the organization with business context.
Deep technical & functional hands-on experience in Salesforce, Oracle Apps, Zuora, AWS Cloud-Native, AI technologies, Middleware & APIs.
Experience setting up CI/CD and DevOps model for increasing IT agility and throughput.
Manager, Sourcing Shared Services, Intake Concierge Services
By LinkedIn At Mountain View, CA, United States
Ability to communicate with senior management
Partner closely with Global Sourcing Category Teams and our Managed Service Provider to ensure proper hand-offs and escalations, as needed
BA/BS or equivalent work experience
5+ years of related work experience
Experience driving customer service initiatives within a sourcing organization
Experience analyzing data and driving insights and data-driven decision making

Are you looking for an exciting opportunity to lead a team and make a real impact? We are looking for a Director of Shared Services to join our team and help us provide exceptional service to our customers. As the Director of Shared Services, you will be responsible for developing and managing our shared services team, ensuring that our services are delivered efficiently and effectively. You will also be responsible for developing and implementing strategies to improve our shared services operations. If you are an experienced leader with a passion for customer service, we want to hear from you!

Overview:

The Director of Shared Services is responsible for leading and managing the shared services team, which provides a range of services to the organization. This includes overseeing the development and implementation of shared services policies and procedures, managing the shared services budget, and ensuring that the team meets its goals and objectives.

Detailed Job Description:

The Director of Shared Services is responsible for leading and managing the shared services team, which provides a range of services to the organization. This includes developing and implementing shared services policies and procedures, managing the shared services budget, and ensuring that the team meets its goals and objectives. The Director of Shared Services will also be responsible for managing the team’s performance, providing guidance and support to team members, and ensuring that the team is meeting its goals and objectives.

What is Director Of Shared Services Job Skills Required?

• Excellent leadership and management skills
• Strong organizational and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects and tasks simultaneously
• Knowledge of shared services policies and procedures
• Knowledge of budgeting and financial management
• Knowledge of customer service principles and practices

What is Director Of Shared Services Job Qualifications?

• Bachelor’s degree in business, finance, or related field
• 5+ years of experience in shared services management
• Proven track record of successful shared services management
• Knowledge of shared services policies and procedures
• Knowledge of budgeting and financial management
• Knowledge of customer service principles and practices

What is Director Of Shared Services Job Knowledge?

• Knowledge of shared services policies and procedures
• Knowledge of budgeting and financial management
• Knowledge of customer service principles and practices
• Knowledge of organizational development and change management
• Knowledge of project management principles and practices

What is Director Of Shared Services Job Experience?

• 5+ years of experience in shared services management
• Proven track record of successful shared services management

What is Director Of Shared Services Job Responsibilities?

• Develop and implement shared services policies and procedures
• Manage the shared services budget
• Ensure that the team meets its goals and objectives
• Manage the team’s performance
• Provide guidance and support to team members
• Monitor and evaluate team performance
• Ensure compliance with applicable laws and regulations
• Develop and maintain relationships with internal and external stakeholders