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Director Of Service Delivery Jobs in New York

Director Service Delivery Jobs
By Gainwell Technologies At Florida, United States
10-12 years’ experience in account leadership roles such as information technology, delivery or business process management.
At least five (5) years previous account management experience in the healthcare industry.
P & L, sales and risk management experience preferred.
Manages successful delivery of solutions to multiple clients.
Bachelor’s Degree or equivalent work experience.
Experience working in a highly matrixed environment.
Director Of Service Jobs
By City Winery At New York, NY, United States
Oversee the management of Open Table and reservation confirmations.
Direct and oversee proper and continued training of staff. Monitor management teams to ensure they are developing direct reports
Assist in conducting staff meetings regularly to ensure effective and clear communication including management meetings, BEO meetings
Review the P&L Statement and Management Report Monthly with the GM
Assess Comp & Void activity and monitor all Waste/Loss management
Minimum 5 years’ experience in multi-faceted, high volume restaurant, venue and/or equivalent relevant experience
Director Of Delivery Jobs
By Icreon At New York, NY, United States
Proven experience in software development methodologies, principles, procedures, software management, Project Management, DevOps, Agile Practices, and support tools and services.
Degree in Computer Science or equivalent - information technology, management information systems, software engineering, and networking.
Minimum 15 years experience, out of which there is a minimum of 5 year’s experience managing global delivery teams.
Experience working with mid to enterprise-grade project
Have experienced at least one end-to-end implementation from conception to production release
Basic knowledge of cloud-native technologies, primarily in AWS and Azure.

Are you an experienced leader looking for an opportunity to make an impact? We are looking for a Director of Service Delivery to join our team and lead our customer service initiatives. You will be responsible for developing and implementing strategies to ensure customer satisfaction and loyalty. You will also be responsible for managing customer service teams, developing customer service policies, and monitoring customer service performance. If you are a motivated leader with a passion for customer service, this is the perfect opportunity for you!

Overview:

The Director of Service Delivery is responsible for leading the service delivery team and ensuring that the organization’s services are delivered in a timely, efficient, and cost-effective manner. The Director of Service Delivery is also responsible for developing and implementing service delivery strategies, managing customer relationships, and ensuring customer satisfaction.

Detailed Job Description:

The Director of Service Delivery is responsible for leading the service delivery team and ensuring that the organization’s services are delivered in a timely, efficient, and cost-effective manner. The Director of Service Delivery is also responsible for developing and implementing service delivery strategies, managing customer relationships, and ensuring customer satisfaction. The Director of Service Delivery will be responsible for overseeing the day-to-day operations of the service delivery team, including managing staff, developing and implementing service delivery processes, and ensuring that customer service standards are met. The Director of Service Delivery will also be responsible for developing and maintaining relationships with customers, resolving customer issues, and ensuring customer satisfaction.

What is Director Of Service Delivery Job Skills Required?

• Excellent leadership and management skills
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Knowledge of customer service principles and practices
• Knowledge of service delivery processes and procedures
• Knowledge of relevant software and applications

What is Director Of Service Delivery Job Qualifications?

• Bachelor’s degree in Business Administration, Management, or a related field
• At least 5 years of experience in service delivery or a related field
• Proven track record of successful service delivery
• Experience in customer service and relationship management
• Experience in developing and implementing service delivery strategies

What is Director Of Service Delivery Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of service delivery processes and procedures
• Knowledge of relevant software and applications

What is Director Of Service Delivery Job Experience?

• At least 5 years of experience in service delivery or a related field
• Proven track record of successful service delivery
• Experience in customer service and relationship management
• Experience in developing and implementing service delivery strategies

What is Director Of Service Delivery Job Responsibilities?

• Lead the service delivery team and ensure that services are delivered in a timely, efficient, and cost-effective manner
• Develop and implement service delivery strategies
• Manage customer relationships and ensure customer satisfaction
• Oversee the day-to-day operations of the service delivery team
• Develop and maintain relationships with customers