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Director Of Management Jobs in Colorado

Director Of Account Management
By Ombud At Denver, CO, United States
8-10 years of progressive experience in a leadership role within Account Management or Customer Success.
Excellent understanding of customer relationship management and account strategy.
Cross-Functional Collaboration: Collaborate with other departments to align on company goals, relay customer feedback, and ensure a unified customer experience.
Accountable: Measure and report on key metrics and use this data to improve team performance and customer experience.
Outstanding communication and interpersonal skills.
Full Benefits, including: Healthcare, Dental, Vision, 401(k), Paid Leave, Sabbatical
Director Of Complaint Management
By SquareTrade At Denver, CO, United States
10+ years management experience leading a high-volume contact center team
Excellent judgment handling complaint management and problem mitigation
You will need to learn and then demonstrate mastery of SquareTrade’s customer experience, including Claim handling
Deep understanding of requirements specifically around complaints handling and problem resolution
This role is remote. Travel to SquareTrade offices will be required periodically
Experience managing a distributed org of 50+ Customer Service specialists
Director Of Complaints Management
By SquareTrade At Denver, CO, United States
10+ years management experience leading a high-volume contact center team
Excellent judgment handling complaint management and problem mitigation
You will need to learn and then demonstrate mastery of SquareTrade’s customer experience, including Claim handling
Deep understanding of requirements specifically around complaints handling and problem resolution
This role is remote. Travel to SquareTrade offices will be required periodically
Experience managing a distributed org of 50+ Customer Service specialists
Associate Director Of Event Management
By University of Colorado Boulder At , Boulder, 80309, Co $82,800 - $87,000 a year
5 years of experience in event planning and project management.
Experience working in higher education or with business programs.
Event Marketing and Brand Management
Provide consultation, resources, and recommendations to staff and faculty holding events not managed by the Leeds events team.
Strong leadership skills with a proven track record of leading teams in a fast-paced, multi-project environment.
Demonstrated high-quality customer service skills, exemplifying the continuous priority of customer service daily.