Call Center Director Jobs
By NYC Careers At , New York $58,695 - $81,000 a year
Management knowledge and skill to oversee and coordinate the delivery of multiple projects simultaneously
Strong customer and quality focus, time management skills; excellent planning and problem-solving skills
Be responsible for the growth of the unit to include staff management, productivity, and efficiency.
Advanced knowledge of Microsoft Office programs including Word, Excel, Access, Visio, Project, and PowerPoint;Very strong administrative, planning, analytic and communication skills
Supervisory experience within a Call Center environment
Outstanding collaboration and leadership skills; Strong strategic problem-solving skills, and a high level of personal initiative
Call Center Site Director
By OneTouch Direct At Nashville, TN, United States
Detail orientation, organizational, prioritization, and time management skills; experience preferred.
Provide leadership for the management teams to achieve desired service levels, expense control, employee development and key KPIs.
Work cooperatively and collaboratively with all levels of employees and management, to maximize performance, creativity, problem solving, and results.
Operations management: 2 years (Required)
operations management: 2 years (Required)
Effectively and knowledgeably represent the site in all meetings and presentations as required.
Director Of Inside Sales
By Right Choice Resources At Skokie, IL, United States
3+ years of inside sales management, preferably with a smaller company
Provide product knowledge, structured processes, and feedback
2+ years of inside sales experience preferred
Strong critical thinking and communication skills
Experience developing and executing sales strategies
Excel and Salesforce or CRM experience required
Director Of Inside Sales - Med Device
By DAVID BAGGA COMPANY At New York, NY, United States
Med Device/Healthcare company looking for an INSIDE SALES DIRECTOR
IF you're interested/qualified, please send your resume [email protected] - thx!
bachelors degree required for this position.
Director, Call Center Jobs
By Tend At Nashville Metropolitan Area, United States
Strong organization & project management skills
Create process and implement platform for cataloging institutional knowledge across all of Tend’s research and insights
Work closely with marketing, design, digital product, CPG, in studio operations, MX, HR to improve Tend’s member and staff experience
This role reports to the VP of Member Experience
6 to 10 years of progressive experience with customer experience measurement, conversion optimization, and customer engagement.
Experience leading large teams and highly cross functional roles
Sr Project Director-Call Center
By Maximus At Columbia, South Carolina Metropolitan Area, United States
Strong communicator, management/leadership skills, organizational, planning and project management.
Review management, productivity, and financial reports and studies to ensure program objectives are met.
Guide and support RFIs, RFPs and RFQs, response development including writing to management approaches and whitepapers and concept development.
Performs other duties as may be assigned by management.
Manage external and internal customer relationships to include high ranking state and local government officials.
Manage operational managers, to include performance appraisals, mentoring, and professional/development guidance.
Call Center Director Jobs
By Tend At Nashville Metropolitan Area, United States
Strong organization & project management skills
Create process and implement platform for cataloging institutional knowledge across all of Tend’s research and insights
Work closely with marketing, design, digital product, CPG, in studio operations, MX, HR to improve Tend’s member and staff experience
This role reports to the VP of Member Experience
6 to 10 years of progressive experience with customer experience measurement, conversion optimization, and customer engagement.
Experience leading large teams and highly cross functional roles
Director Inside Sales Call Center
By Motion Industries At , Remote
Creates and delivers policies and practices for customer relationship management, issue resolution, product support services, etc.
Responsible for a team of Managers, who oversee day-to-day execution of individual inside sales representatives.
Strong influencing and communications skills at all levels of the organization.
LICENSES & CERTIFICATIONS: None required.
Ensures that Motion’s company's policies and expectations are met regarding customer service delivery.
Oversees operations within call center, including phone support, email/chat support, telesales, order entry, collections, etc.