Director, It Operations Jobs
By Shake Shack At , New York, 10014 $141,550 - $192,050 a year

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Director, It Operations Jobs
By Shake Shack At New York, NY, United States
Manage the IT Operations budget
8-10+ years related experience in a multi-unit environment (QSR or Retail Preferred)
Experience managing an IT Operations function in a $1Bn+ enterprise
Creating and developing the business case for IT Operations direction
Thorough understanding of Microsoft technologies e.g. Office 365, Exchange Online, Active Directory, etc.
Solid understanding of how to scale an IT support operation
Director Of It Operations
By Vignetic At New York, NY, United States
o Help Desk Management including managing ticket; queues, assignments, priorities, & escalations.
o Overseeing all IT service management including Incident management, Problem management, Change management, and Configuration management.
• Must have at least 10yrs IT leadership experience, preferably managing a small hands-on team.
• Experience managing external IT service providers both on and off-shore.
• Drive continuous improvements in IT service delivery and customer satisfaction.
• Lead a transition of core IT infrastructure to a cloud provider.
Director Of It Operations
By SUNY Schenectady County Community College At Schenectady, NY, United States
Minimum of five years of experience in IT operations management, preferably in an educational or institutional setting.
Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
Knowledge of regulatory compliance requirements in the education sector (e.g., FERPA, HIPAA) is a plus.
Oversee the management and maintenance of the college's hardware, software, and networking infrastructure and endpoint devices, ensuring high availability and security.
Manage and ensure that project goals are accomplished and aligned with the operational and educational mission of the College.
Provide leadership and guidance in disaster recovery planning, business continuity, cybersecurity initiatives, and actively participates in the IT change management process.
Director Of It Operations
By Synergis At Florida, United States
Develop and maintain a configuration change management solution and lead the IT Change Management program to ensure efficient and reliable outcomes.
Bachelor’s Degree and or equivalent combination of education and work experience in a technical discipline.
Experience with IT General Controls and related requirements.
Ability to manage fully remote teams.
Manage and monitor resources consumption, develop, and adhere to budgets and optimize the cost, value, and specification of cloud resources.
Develop and manage the opex / capex budgets.
Director Of It Infrastructure And Operations
By Prada Group At New York, NY, United States
Follow policies, procedures and budgetary requirements mandated by Central HQ and PRADA USA CORP. in the execution of responsibilities
Multi-task high-level priorities and manage additional responsibilities as assigned.
Partners with the IT management team on strategic technology initiatives and projects to forecast costs, equipment, and resources.
Researches and implements best practices for infrastructure services, including proven infrastructure methodologies, service management processes, and operational support.
Warehouses management to provide high efficiency and productivity for all Operations
Maintain and update all related Infrastructure & Operations component inventory documentation; diagrams and change management processes and procedures.
Director Of It Operations
By Bully Pulpit Interactive At New York, United States
Kandji/Jamf or other macOS device management experience
Working knowledge of bash scripting to support macOS device management
Experience with IT ticket management in Jira, Zendesk, ServiceNow or similar
Outstanding project management, written and verbal communication skills
6-8 years of IT managerial experience in a Mac and Windows support environment
Basic DNS and Network management