Director Of Global Operations And Organizational Excellence Jobs

At least 5 years of management experience in a service transactional

Program Management Skills to drive initiatives across a national organization,

various business and general management issues, including strategic

Lead large-scale change management initiatives, implementing best practice

Demonstrate expertise in large-scale program management.

improve operational execution and enhance customer experience.

Represent business unit across the broader enterprise to drive stakeholder management connections and consistencies in best practices, initiatives and knowledge sharing

Strong analytical, time management and interpersonal skills

Manage a monthly and quarterly communication plan through collaborating with the global leadership team and cross-functional business unit leaders

Minimum of 4-10 years’ relevant experience in the healthcare or pharma/CRO industry required

Minimum 5+ years’ experience in managing day-to-day business operations

Proven experience to think strategically and execute

Experience developing efficient workload management models

Set strategic goals and oversee program integrity and quality management

Additional appropriate education will substitute for the required experience on a year-for-year basis.

5 Years of progressive leadership experience , including experience as a manager of managers

5 Years of experience with customer focused program service delivery

Proven experience as a leader of leaders, including demonstrated experience developing emergent leaders

Knowledge of change management principles and practices.

Drive the adoption of new ways of working by providing guidance, changing management techniques, and leading by example.

Work closely with the Continuous Improvement Program Manager and other stakeholders to shape and refine the team's processes and frameworks.

Bachelor's degree in a relevant field (or equivalent experience).

Proven experience and expertise in Lean and Agile continuous improvement methodologies.

Strong practitioner skills, with the ability to analyze data and synthesize findings into actionable strategies.

Knowledge of change management principles and practices.

Drive the adoption of new ways of working by providing guidance, changing management techniques, and leading by example.

Work closely with the Continuous Improvement Program Manager and other stakeholders to shape and refine the team's processes and frameworks.

Bachelor's degree in a relevant field (or equivalent experience).

Proven experience and expertise in Lean and Agile continuous improvement methodologies.

Strong practitioner skills, with the ability to analyze data and synthesize findings into actionable strategies.