Director, Customer Engagement Center
By Step Up For Students At United States
Assists in the development and management of a multi-million-dollar department budget.
Ability to implement and execute execution (time management, multi-tasking, organizing projects and people).
Builds and leads a team of experts in customer experience with a focus on customer delight.
Manages third party relationships with vendors and approves department invoices to ensure seamless integration of platforms.
Drafts, implements, and executes policies and procedures to facilitate a quality customer experience.
Leads new projects based on organizational goals in conjunction with project managers.
Director Of Customer Engagement
By Northern Virginia Community College At , $120,000 a year
Significant experience providing consistent excellent customer experience across multiple functional units where management structures are segmented.
Significant experience experience in budget management.
Ability to communicate with all organizational levels, including senior management and technical personnel.
Proven ability working in a fast-paced environment, with the ability to manage changing requirements on a regular basis
Some experience to organize and manage multiple priorities and resources.
Does this position have a bilingual or multilingual skill requirement or preference?
Associate Director - Customer Engagement
By Avispa At United States
Hourly pay: $75-$95/hr (Pay varies based on the candidate's work location and experience)
Worksite: Leading podcast and audiobook company (Remote - Candidate must work EST hours)
Work with the CRM team to deploy any outbound comms (email/push), communicating segments, deployment dates, and technical requirements.
5-7 years of experience in product marketing, marketing, or strategy roles.
A data-driven strategic thinker constantly iterating to improve the customer experience and who can both “think” and “do”
Associate Director - Customer Engagement Pay And Benefits
Director, Customer Engagement Strategy & Operations
By ServiceNow At Dallas, TX, United States
Lead, organize, and manage executive-level special projects to explore and implement changes in customer engagement across the Customer Success BU
Establish a deep understanding of all ServiceNow product and services offerings.
Deep experience in interacting with a broad spectrum of CxOs
Ability to manage change and ambiguity with an action orientation/drive - must thrive in a dynamic environment.
High energy, strong work ethic, disciplined execution skills
Co-own the Customer Engagement strategy of the Customer Success Organization
Customer Engagement Director Dcag0990 South Central
By Sanofi At Bridgewater, NJ, United States
Minimum of 3-5 years Field Management experience or equivalent leadership experience, with documented sales achievements, strongly preferred
Strong P&L and budget management skills
Highly organized with strong account management skills.
Experience with in-servicing and training office staff, nurses and office managers.
Excellent clinical skills and knowledge
Coach, train, develop, and lead an accomplished team of Area Business Managers.
Director Of Arts + Tech
By West Michigan Center for Arts + Technology - WMCAT At Grand Rapids, MI, United States
Five or more years of related experiences in arts education, creative youth development, K-12 education and/or nonprofit youth program management.
Relevant experiences in at least one of the studio disciplines offered at WMCAT.
Best practices of community arts education programs serving teens.
Prepare and manage program budgets and studio resources responsibly.
Bachelor's degree in arts education, education, visual or media arts, social services, or another relevant field of study.
Prior experience with curriculum development and instructional design.
Director Of Customer Communications And Engagement
By Peloton Group At , Denver, 80201, Co
10+ years prior Marketing experience in fast paced environment preferably in an agency, consulting or software organization
Eager to learn new skills and technologies
Strong writing and presentation skills
Hands-on experience with leading CRM and Marketing Automation tools, preferably with Salesforce and Oracle Eloqua
Experience in Adobe Photoshop, Premier, and InDesign a plus
Create regular direct communications to our customer base
Customer Communications Tech Cwa
By Lumen At , Saint Paul, Mn $13 - $37 an hour
Required to make informed decisions with or without direct input from management and Tier II support w appropriate.
Expert level (2+ years) experience with the Network Testing and Troubleshooting
Desirable candidate will have expert level experience with each of the following systems: Remedy, Oracle, OTTO, RTAU, TTI
Previous testing, analyzing and repair experience with Analog and Digital circuits.
Experience with various vendor’s equipment – Cisco, Nortel, Viper, Vesta, Ericson, Lucent, Microsoft Products, etc.
Required to work autonomously with little or no supervision.
Director Of Customer Communications And Engagement
By Peloton Consulting Group At United States
10+ years prior Marketing experience in fast paced environment preferably in an agency, consulting or software organization
Eager to learn new skills and technologies
Strong writing and presentation skills
Hands-on experience with leading CRM and Marketing Automation tools, preferably with Salesforce and Oracle Eloqua
Experience in Adobe Photoshop, Premier, and InDesign a plus
Create regular direct communications to our customer base
Program Administrator Of Constituency And Customer Engagement
By Oklahoma Department of Human Services At Oklahoma City, OK, United States

Ability to work on a diverse team and directly with people from diverse backgrounds specifically racial, ethnic, socioeconomic, and disabilities.

Annual Salary, $77,016.31 + Full State Employee Benefits

Are you an experienced customer engagement professional looking to take your career to the next level? We are looking for a Director of Customer Engagement to join our tech team and lead our customer engagement initiatives. You will be responsible for developing and executing strategies to increase customer engagement and loyalty, while driving customer satisfaction and retention. If you have a passion for customer success and a proven track record of success in customer engagement, we want to hear from you!

Overview:

The Director of Customer Engagement Tech is responsible for leading the development and implementation of customer engagement technology solutions. This role will be responsible for driving customer engagement initiatives, developing and executing strategies to increase customer engagement, and leveraging technology to improve customer experience.

Detailed Job Description:

The Director of Customer Engagement Tech will be responsible for leading the development and implementation of customer engagement technology solutions. This role will be responsible for driving customer engagement initiatives, developing and executing strategies to increase customer engagement, and leveraging technology to improve customer experience. The Director will be responsible for working with internal stakeholders to identify customer engagement opportunities, developing customer engagement strategies, and working with external vendors to implement customer engagement technology solutions. The Director will also be responsible for managing customer engagement projects, developing and managing customer engagement budgets, and ensuring customer engagement initiatives are successful.

What is Director Of Customer Engagement Tech Job Skills Required?

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Knowledge of customer engagement technology solutions
• Ability to develop and execute customer engagement strategies
• Ability to manage customer engagement projects
• Ability to develop and manage customer engagement budgets
• Ability to analyze customer engagement data
• Ability to identify customer engagement opportunities

What is Director Of Customer Engagement Tech Job Qualifications?

• Bachelor’s degree in Business, Marketing, or related field
• 5+ years of experience in customer engagement, customer experience, or related field
• Experience with customer engagement technology solutions
• Experience with customer engagement strategies
• Experience with customer engagement project management
• Experience with customer engagement budget management

What is Director Of Customer Engagement Tech Job Knowledge?

• Knowledge of customer engagement technology solutions
• Knowledge of customer engagement strategies
• Knowledge of customer engagement project management
• Knowledge of customer engagement budget management
• Knowledge of customer engagement data analysis
• Knowledge of customer engagement opportunities

What is Director Of Customer Engagement Tech Job Experience?

• 5+ years of experience in customer engagement, customer experience, or related field
• Experience with customer engagement technology solutions
• Experience with customer engagement strategies
• Experience with customer engagement project management
• Experience with customer engagement budget management

What is Director Of Customer Engagement Tech Job Responsibilities?

• Develop and execute customer engagement strategies
• Leverage technology to improve customer experience
• Manage customer engagement projects
• Develop and manage customer engagement budgets
• Analyze customer engagement data
• Identify customer engagement opportunities
• Work with internal stakeholders to identify customer engagement opportunities
• Work with external vendors to implement customer engagement technology solutions