Director Of Customer Care
By RPM Living At United States
5+ years of experience in an operations management and/or call center management role
Oversee a dedicated team within our customer relationship management tool to ensure prompt, courteous, and efficient communication with prospective renters.
Bachelor's degree from four-year college or university or equivalent combination of education and experience
Prior multifamily industry experience strongly preferred
Firsthand experience working with call centers and virtual teams is a plus
Set performance goals, monitor progress, and implement strategies to enhance team efficiency, effectiveness, and overall customer satisfaction.
Supervisor, Care Coordination Jobs
By Teladoc Health At United States
2+ years of people management experience preferred.
Remote work setting experience preferred.
Prior care navigation experience preferred.
Outstanding team player & strong interpersonal skills.
Excellent written and verbal communication skills.
Skilled in organizing and prioritizing work in a fast-paced environment.
Care Coordination Specialist Ii
By Medica At United States
2+ years of related work experience
Experience in the healthcare industry
Experience working within EMR (Electronic Medical Record) preferred
Knowledge of motivational interviewing preferred
Strong interpersonal skills, with strong written and verbal communications skills
High School Diploma or Equivalent; Associate or Bachelor’s degree preferred
Care Coordination Manager Jobs
By Tia At United States
Proven experience in care coordination or healthcare management, with a minimum of 2-3 years of people management with healthcare frontline teams.
Strong leadership and team management skills, with the ability to motivate and develop a high-performing virtual team.
Knowledge of quality improvement principles and experience in driving process improvement initiatives.
Design and implement care coordination programs and protocols that align with organizational goals and regulatory requirements.
In-depth knowledge of healthcare regulations, policies, and industry trends related to care coordination and patient-centered care.
Excellent communication, interpersonal, and problem-solving skills.
Manager Of Care Coordination
By Brightside Health At United States
Own processes around member risk management identification, referrals, and benefits coordination
Support and drive processes around member risk management identification, referrals, and benefits coordination
Support Physician & Staff Education around Case Management
Has experience in care coordination or case management, preferably in a mental health or behavioral health setting
Facilitate coordination of care for psychiatric medication management and therapy services across a spectrum of treatment settings and levels of care
Strong leadership and organizational skills, with the ability to manage multiple priorities and projects simultaneously
Director Of Member Experience And Care Coordination
By Tia At United States
Cross-functional management: you thrive in cross-functional environments by delineating roles and responsibilities, over-communicating, listening deeply and asking questions
Provide leadership, overall management, strategic direction, and support to the Care Coordination Team.
Develop and execute operational strategy designed to deliver on an excellent patient experience
7+ years of experience in healthcare patient experience and contact center operations, including at least 3 years in a leadership role.
Excellent communication and interpersonal skills, with the ability to build effective working relationships with internal and external stakeholders.
Strong analytical and problem-solving skills, with the ability to use data to drive decision-making and continuous improvement.

Are you looking for an exciting opportunity to lead a team of care coordinators and make a positive impact on the lives of patients? We are seeking a Director of Care Coordination to join our team and help us provide high-quality, comprehensive care to our patients. As the Director of Care Coordination, you will be responsible for overseeing the care coordination team, developing and implementing strategies to improve patient outcomes, and ensuring that our care coordination services are delivered in a timely and effective manner. If you are a passionate leader with a commitment to excellence, we want to hear from you!

Overview:

The Director of Care Coordination is responsible for overseeing the care coordination process for a health care organization. This includes developing and implementing care coordination strategies, managing care coordination teams, and ensuring that all care coordination activities are in compliance with applicable laws and regulations. The Director of Care Coordination is also responsible for ensuring that the organization’s care coordination efforts are effective and efficient.

Detailed Job Description:

The Director of Care Coordination is responsible for developing and implementing care coordination strategies that are in line with the organization’s mission and goals. This includes developing and maintaining care coordination protocols, policies, and procedures, as well as overseeing the implementation of care coordination activities. The Director of Care Coordination is also responsible for managing care coordination teams, which includes recruiting, training, and supervising care coordinators. Additionally, the Director of Care Coordination is responsible for ensuring that all care coordination activities are in compliance with applicable laws and regulations.

What is Director Of Care Coordination Job Skills Required?

• Knowledge of health care laws and regulations
• Knowledge of care coordination processes and protocols
• Ability to develop and implement care coordination strategies
• Ability to manage and supervise care coordination teams
• Excellent communication and interpersonal skills
• Excellent organizational and problem-solving skills
• Ability to work independently and as part of a team

What is Director Of Care Coordination Job Qualifications?

• Bachelor’s degree in health care administration, public health, or a related field
• At least 5 years of experience in care coordination or a related field
• Certification in care coordination or a related field (preferred)

What is Director Of Care Coordination Job Knowledge?

• Knowledge of health care laws and regulations
• Knowledge of care coordination processes and protocols
• Knowledge of health care systems and organizations

What is Director Of Care Coordination Job Experience?

• At least 5 years of experience in care coordination or a related field
• Experience in developing and implementing care coordination strategies
• Experience in managing and supervising care coordination teams

What is Director Of Care Coordination Job Responsibilities?

• Develop and implement care coordination strategies
• Manage and supervise care coordination teams
• Ensure that all care coordination activities are in compliance with applicable laws and regulations
• Monitor and evaluate care coordination activities
• Develop and maintain care coordination protocols, policies, and procedures
• Recruit, train, and supervise care coordinators