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Dining Services Call Center Representative Jobs in Ohio

Call Center Clerk- Nutrition Services
By Vanderbilt University Medical Center At , Nashville, 37232
Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas.
Provide education on diet order parameters, nutrient restrictions, and supplements.
The responsibilities listed are a general overview of the position and additional duties may be assigned based on operational needs.
Has limited experience, training, direct exposure, or past experience working with medical terminology and documentation.
Team Interaction: Provides informal guidance and support to less experienced team members.
Develops Self and Others: Continuously improves own skills by identifying development opportunities.
Member Services Agent (Call Center Representative)
By Southern Scripts At , Owings Mills, 21117, Md
Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Member Services Agent. This is a remote position.
Our benefits package is designed to keep our employees happy and healthy – physically, mentally and financially.
Keep detailed records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Follow-up to ensure that appropriate changes were made to resolve customers' problems.
Patient Dining Call Center Representative
By Overlake Medical Center At , Bellevue, 98004, Wa
One-year hospital Dining Services or Nutrition Services experience preferred. Six months receptionist or call center experience preferred.
Strong customer service skills required.
Basic knowledge of modified diets preferred.
High School Diploma or equivalent required.
Current Health Card Permit Required
Ability to read, write, and communicate effectively in English required

Are you looking for an exciting opportunity to join a dynamic team of customer service professionals? We are looking for a Dining Services Call Center Representative to join our team and provide exceptional customer service to our clients. You will be responsible for answering incoming calls, responding to customer inquiries, and providing solutions to customer issues. If you have a passion for customer service and a commitment to excellence, this could be the perfect job for you!

What is Dining Services Call Center Representative Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Proficiency in computer applications such as Microsoft Office
• Knowledge of food service operations

What is Dining Services Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous experience in a food service environment

What is Dining Services Call Center Representative Knowledge?

• Knowledge of food service operations
• Knowledge of customer service principles and practices
• Knowledge of health and safety regulations
• Knowledge of computer applications such as Microsoft Office

What is Dining Services Call Center Representative Experience?

• Previous customer service experience
• Previous experience in a food service environment

What is Dining Services Call Center Representative Responsibilities?

• Answer customer inquiries via telephone and email
• Provide accurate information about menu items, pricing, and availability
• Process orders and payments
• Resolve customer complaints in a timely and professional manner
• Maintain customer records and order histories
• Monitor customer feedback and make necessary changes to improve customer service
• Ensure compliance with health and safety regulations