Dining Services Call Center Representative Jobs in Missouri , Employment

Are you looking for an exciting opportunity to join a dynamic team of customer service professionals? We are looking for a Dining Services Call Center Representative to join our team and provide exceptional customer service to our clients. You will be responsible for answering incoming calls, responding to customer inquiries, and providing solutions to customer issues. If you have a passion for customer service and a commitment to excellence, this could be the perfect job for you!

What is Dining Services Call Center Representative Skills Required?

• Excellent customer service skills

• Ability to multitask and prioritize tasks

• Excellent communication skills, both verbal and written

• Ability to work independently and as part of a team

• Proficiency in computer applications such as Microsoft Office

• Knowledge of food service operations

What is Dining Services Call Center Representative Qualifications?

• High school diploma or equivalent

• Previous customer service experience

• Previous experience in a food service environment

What is Dining Services Call Center Representative Knowledge?

• Knowledge of food service operations

• Knowledge of customer service principles and practices

• Knowledge of health and safety regulations

• Knowledge of computer applications such as Microsoft Office

What is Dining Services Call Center Representative Experience?

• Previous customer service experience

• Previous experience in a food service environment

What is Dining Services Call Center Representative Responsibilities?

• Answer customer inquiries via telephone and email

• Provide accurate information about menu items, pricing, and availability

• Process orders and payments

• Resolve customer complaints in a timely and professional manner

• Maintain customer records and order histories

• Monitor customer feedback and make necessary changes to improve customer service

• Ensure compliance with health and safety regulations