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It Desktop Support Admin Jobs in Maryland

It Desktop Technician Jobs
By Frederick Community College At , Frederick, 21702 $30.61 - $33.67 an hour
5. Experience providing IT support via telephone, e-mail, in-person, and remote tools
2. Completed CompTIA A+ certification, or ability to obtain within 10 months after hire date
3. Two (2) years experience providing technical support
1. Current CompTIA A+ certification
3. Excellent problem solving skills including the ability to research possible solutions
6. Experience imaging desktops and laptops
Desktop Support Admin Jobs
By SysMind At Frederick, MD, United States
Provide project management support and maintain databases to keep ongoing projects on schedule.
Enter / track activity / user / asset information accurately within trouble ticketing system and Asset Management tool.
Strong organizational skills; able to manage priorities and workflow.
Using Active Directory to manage accounts, profiles, and policies.
Work with new members of the organization to understand the capabilities and limitations of working on the network.
Assist in deploying desktop workstations and laptops throughout the organization.

Are you looking for a challenging and rewarding role as an IT Desktop Support Admin? We are looking for a motivated and experienced individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring systems, and providing technical assistance to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview IT Desktop Support Admin is responsible for providing technical support to users of desktop computers, laptops, and other related hardware and software. They are responsible for troubleshooting and resolving technical issues, installing and configuring hardware and software, and providing training and support to users. Detailed Job Description IT Desktop Support Admin is responsible for providing technical support to users of desktop computers, laptops, and other related hardware and software. This includes troubleshooting and resolving technical issues, installing and configuring hardware and software, and providing training and support to users. The IT Desktop Support Admin will also be responsible for maintaining and updating hardware and software, as well as providing technical assistance to users. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of operating systems and applications
• Ability to troubleshoot and diagnose technical issues
• Ability to install and configure hardware and software
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with Windows and Mac operating systems
• Experience with network and system administration
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of operating systems and applications
• Knowledge of network and system administration
• Knowledge of customer service and communication
Job Experience
• At least two years of experience in IT support
• Experience with Windows and Mac operating systems
• Experience with network and system administration
• Experience with customer service and communication
Job Responsibilities
• Troubleshoot and diagnose technical issues
• Install and configure hardware and software
• Maintain and update hardware and software
• Provide technical assistance to users
• Provide training and support to users
• Monitor system performance and security
• Respond to user inquiries and requests