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Customer Support Analyst CLAIMS Jobs

Customer Support Analyst - Recruiting
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one of the following areas: Human Capital Management, or Recruiting
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Claims System Support Analyst
By Insurance Administrative Solutions, L.L.C. At Clearwater, FL, United States

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving ...

Customer Support Analyst Jobs
By Interapt At Louisville, KY, United States
Basic Technical Skills (Office 365, Windows OS, knowledge of Internet connectivity)
Experience with Service Now (or similar ticketing system) is preferred
Proficient Verbal & Written Communication Skills
This is an entirely remote opportunity that starts at $18 per hour.
Facilitating problem and advocating for customer success
Assisting & assessing nature of customer needs and work to resolve issues ranging from basic to moderate complexity
Customer Support Analyst - Hcm
By Workday At Atlanta, GA, United States
Experience working in software delivery or support for a Compensation, Talent Management or HCM solution is ideal
3+ years of experience in providing technical support for a SaaS solution or experience as an Admin with Workday HCM
Experience with Workday, Salesforce, JIRA (or other ticketing support systems) and Microsoft Office (Excel, xls and csv files)
You’re a confident communicator (verbally and in writing), who collaborates effectively with users at all levels and varying technical abilities.
Excellent analytical and problem solving skills.
Ability to cultivate teamwork and build strong and positive relationships with other teams and customers.
Analyst, Customer Support Jobs
By Riskonnect, Inc. At Georgia, United States
Proven time management skills to manage multiple priorities and deliver timely and accurate work.
Provides ongoing support to clients in the following capacity: Acts as subject matter expert to understand client requirements
Ability to exercise sound judgment and strong problem-solving skills.
Effective written and verbal communication skills to communicate with colleagues, clients, and vendors.
Must demonstrate strong active listening and follow-up skills.
Strong computer skills and the ability to navigate through multiple systems without assistance.
Customer Support Analyst Jobs
By SPS Commerce At United States
Bachelor’s degree or equivalent combination of education and experience
Proven organizational skills with ability to effectively manage multiple projects
You have fantastic people skills; you’re able to listen thoroughly and understand issues quickly.
Assists customers seeking education and/or issue resolution while working with a variety of SPS Commerce products and services
Logs and tracks customer interactions using the designated customer resource manager (CRM)
1-3 years prior customer support experience or technical/help desk experience
Fha Claims Support Jobs
By Freedom Mortgage At United States
Basic knowledge and experience with default mortgage processes
Proficient in computer skills and knowledge of Word Documents and Excel spreadsheets
2 Years of related work experience required.
Attention to detail with a high level of accuracy; problem solving skills
Ability to meet deadlines in a fast-paced environment, manage time well and prioritize tasks
Receive and review all new loans requiring a claim to HUD and calculation of claim submission deadlines
Customer Support Analyst - Us Citizenship Required
By General Dynamics Information Technology At , , In $48,000 - $72,000 a year
Supporting inbound and outbound customer interactions by phone and customer relationship management software.
DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 2+ years of experience
Ability to learn to use customer relationship management software
Professional growth opportunities including paid education and certifications
Assisting customers in determining how to implement and manage GETS, WPS, and TSP within their organization.
1+ yrs experience with customer support
Customer Support Analyst Jobs
By Phazemos At Washington DC-Baltimore Area, United States
Basic time management skills and a desire to learn advanced project management techniques
Advanced proficiency in written and spoken English, foreign language skills a plus but not required
Supporting data collection and documenting solutions using a standard playbook
Providing dependable and timely resolution of service-related questions
Acting as a client advocate by prioritizing and tracking issues
Assisting with client-specific communication to sales prospects using standardized workflow
Customer Support Analyst Jobs
By Aptean At ,
Experience with remote assistance and meeting management software e.g. BomGar, ScreenConnect, GoToMeeting
Precisely documenting customer correspondences in our Customer Relationships Management (CRM) software
Very strong communication with team members and Management
Some small scoped project management
Obtains & maintains in-depth knowledge of the firm’s shipping software solutions and suite of integrated systems
Frequent contributions to the product knowledge base
Customer Support Analyst Jobs
By Quicken At Tucson, AZ, United States
· Minimum 3 years of contact center reporting experience.
· Create reports for internal teams and vendor partners.
· Be detail-oriented with a passion for data accuracy.
· Use graphs, infographics, and other methods to visualize data.
· Help establish KPIs to measure the effectiveness of Care programs.
· Monitor customer contacts to evaluate and improve customer interactions.

Are you looking for an exciting opportunity to use your customer service skills to help people in need? We are looking for a Customer Support Analyst to join our Claims team. You will be responsible for providing excellent customer service to our clients, resolving their inquiries and helping them navigate the claims process. If you have a passion for helping people and a knack for problem-solving, this could be the perfect job for you!

What is Customer Support Analyst CLAIMS Skill Requirements?

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices
• Proficiency in Microsoft Office Suite
• Knowledge of insurance and claims processes
• Ability to work in a fast-paced environment

What is Customer Support Analyst CLAIMS Qualifications?

• Bachelor’s degree in Business Administration, Insurance, or related field
• At least two years of customer service experience
• At least one year of experience in the insurance or claims industry

What is Customer Support Analyst CLAIMS Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of insurance and claims processes
• Knowledge of relevant computer applications

What is Customer Support Analyst CLAIMS Experience?

• At least two years of customer service experience
• At least one year of experience in the insurance or claims industry

What is Customer Support Analyst CLAIMS Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Investigate and resolve customer complaints
• Process customer claims and payments
• Maintain customer records and accounts
• Provide customer support and advice
• Monitor customer satisfaction levels
• Generate reports and analyze data
• Follow up on customer inquiries and complaints