Register
Recruit Create CV

Customer Success Strategy And Analytics Analyst Jobs

Business Analytics, Customer Success Analyst
By Box At Austin, TX, United States
You have strong presentation skills and can communicate effectively with senior leaders.
You have a strong educational background. You have a Bachelor's in an analytical field (statistics, computer science, economics, etc.)
You will report against your initiatives by identifying key metrics and building dashboards to track business progress and assess core initiatives.
You will work cross-functionally with data engineers, data scientists, and business stakeholders to ensure we're delivering quality insights to the business.
Manager, Strategy & Analytics Jobs
By Compass Group USA At New York, NY, United States
Collaborate with Compass leadership to prioritize areas that would benefit from analytics
5-7 years of experience in quantitative, analytical and/or client-facing businesses
Ability to work collaboratively in a consultative role Persuasive and professional communication skills (presentations, documents, emails)
Cultivate strong stakeholder relationships with Compass executives, sector leadership, and the client that foster effective cross-functional collaboration and strategic alignment
Create reporting (dashboards, slide decks, status updates) standards and formats for the client, operator, and executive use
Establish and constantly refine the process for client engagement to drive innovation, optimization, and value to clients
Strategy & Analytics Jobs
By Traba At New York, NY, United States
Excellent organization, time management, and prioritization skills; proven ability to balance multiple critical tasks and consistently deliver against demanding deadlines
Play a critical role in the organization and be a strategic right-hand person to the CEO and Head of Finance
Program manage and work with cross-functional teams to execute high-priority, needle-moving growth, and optimization initiatives
Bachelor’s Degree in quantitative fields such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
3+ years of experience in Statistical model building, SQL/R/Python querying, and business analysis
Build tools, provide geo insights, analysis, and reporting structures to surface insights, and recommend strategies and initiatives to cross-functional teams
Analyst, Strategy & Analytics Jobs
By DaVita Kidney Care At Denver Metropolitan Area, United States
Provide analytical support, independently lead analysis, and present analysis to the Commercial Health Insurance management team and interdepartmental consumers:
Clearly and concisely present findings to multiple levels of management
Experience in consulting, investment banking, corporate finance or strategy roles is a plus
Minimum one year of experience with business/financial analysis preferred; proven related coursework and/or internships will be considered
Experience working in or with the Health Insurance sector is a plus
Experience with SQL, VBA, R, or other programming languages desired
Analyst - Media Strategy & Analytics
By AMC Networks At New York, NY, United States
Support operational and executive reporting requirements for performance marketing team based on consistent metrics and KPIs across all AMCN SVODs.
Help manage and reconcile the performance marketing budget, working closely with Growth Marketing Directors.
3+ years’ experience streaming/digital media marketing analytics or digital media business intelligence.
Knowledge of data analytics tools and tools specific to digital marketing.
Very strong analytical skills with ability to derive insights from data; data-driven decision maker.
Self-starter with a demonstrated ability to prioritize, manage ambiguity, and meet tight deadlines.
Manager, Merchant Analytics And Strategy
By American Express At New York, NY, United States
Excellent business writing and presentation skills with the ability to communicate effectively with all levels of managements and influence strategy
Collaborating with Client Management stakeholders and partner teams on key initiatives to drive and enable growth
Expertise in SQL and Tableau required; knowledge and experience with Python a plus
3+ years' data analytics experience
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Customer Success Strategy & Analytics Manager - Slack
By Salesforce At San Francisco, CA, United States
5+ years of work experience in a Strategy & Ops technology company, management consulting firm, investment bank and/or private equity firm
Experience leading large cross-functional teams through change management programs
Experience with enterprise software or SaaS strategy
Excellent communication and analytical skills with the ability to distill complex thoughts and strategies into simple, actionable recommendations
Experience with SQL and Salesforce reporting
More details about our company benefits can be found at the following link:
Success Strategy & Operations Analyst
By HubSpot At United States
Prior experience in management consulting, finance, strategy & ops a plus
Provide data-driven, operational and decision-making support to the Customer Success organization and management team
Maintain your business units headcount and capacity forecast and liaise with leadership and finance on any risk/opportunity
Support our operating cadence of weekly, monthly and quarterly performance analysis, forecasting and business reviews
Understand global demands and nuances, and partner with leaders on regional projects
Respond to business requests, compile root cause analyses and solve common issues
Customer Strategy & Success Analyst
By Revenue Analytics, Inc. At Atlanta, GA, United States
1-2+ years of relevant customer-facing experience in technology, product management or consulting
Excellent written and verbal communications skills
Ability to proactively manage own tasks across multiple customers and guide team priorities
Bachelor’s degree with strong academic credentials
Intellectual curiosity and eagerness to apply rigorous analytics to business problems
Excels in a highly collaborative team environment with a diverse set of teams and perspectives
Marketing Strategy & Analytics Analyst
By Wayfair At , Boston, 02116, Ma
Work on cross-brand / cross-geo initiatives to build capabilities that will benefit all Marketing teams
1+ years of experience working in a quantitative field or a degree in Business, Economics, Mathematics, or Engineering
High attention to detail and proven ability to manage multiple priorities simultaneously with tight deadlines
Strong intrinsic problem solving skills, ability to structure and solve problems and conduct and interpret analysis independently
Excellent written and verbal communication skills
Provide critical insights and reporting to Wayfair’s most senior leaders on issues impacting the direction of the entire Marketing organization
Strategy And Analytics, Performance
By Forward At San Francisco, CA, United States
Process-oriented - You have exceptional organizational skills and enjoy building scalable operational processes.
5+ years experience driving analytics or working in a data driven environment
Strong communication skills to tell data stories to non-technical audience
Knowledge of Python and R strong plus
Identify trends and opportunities to improve the overall quality of Forward's services by developing models for worker quality and performance
Design and execute experiments aimed at understanding the highest performing training strategies
Customer Success Manager, Insights & Analytics
By Profasee At United States
Have relevant work experience in a customer-facing customer success or consulting role, ideally in a SaaS, and or e-commerce + SAAS
2+ years of job experience
Have strong experience with Excel and Powerpoint
Are experienced with eCommerce and / or SAAS
Are a thorough and skilled communicator who loves working with companies to bring out the best in each business
Ensure all account deliverables are done within customers’ requirements
Manager, Marketing Strategy And Analytics - Remote
By Harbor Freight Tools USA, Inc. At , Calabasas, 91302, Ca $107,900 - $161,900 a year
Additional duties as assigned by manager
Strong quantitative skills, attention to detail, and a high aptitude for problem solving
Excellent communication skills, both written and verbal
Assist digital marketing team to measure the success of Facebook, Google, and other digital ad campaigns
Help to identify customer trends and recommend data-driven responses to guide strategy and decision making within the Marketing organization
Assist in the design and execution of tests which generate results leading to actionable insights

Are you an analytical problem solver with a passion for customer success? We are looking for a Customer Success Strategy and Analytics Analyst to join our team and help us drive customer success initiatives. You will be responsible for developing and executing strategies to improve customer experience, analyze customer data, and identify opportunities to increase customer satisfaction. If you have a knack for data analysis and a desire to help customers succeed, this could be the perfect job for you!

Overview The Customer Success Strategy and Analytics Analyst is responsible for developing and executing strategies to ensure customer success and satisfaction. This role will analyze customer data to identify trends and opportunities for improvement, and develop strategies to optimize customer experience. The Analyst will also work closely with the customer success team to ensure customer success initiatives are successful. Detailed Job Description The Customer Success Strategy and Analytics Analyst will be responsible for developing and executing strategies to ensure customer success and satisfaction. This role will analyze customer data to identify trends and opportunities for improvement, and develop strategies to optimize customer experience. The Analyst will also work closely with the customer success team to ensure customer success initiatives are successful.

What is Customer Success Strategy And Analytics Analyst Responsibilities?

• Analyze customer data to identify trends and opportunities for improvement
• Develop strategies to optimize customer experience
• Work closely with the customer success team to ensure customer success initiatives are successful
• Monitor customer feedback and provide insights to the customer success team
• Develop and implement customer success strategies
• Track customer success metrics and report on progress
• Develop customer success reports and presentations
• Collaborate with other departments to ensure customer success

What is Customer Success Strategy And Analytics Analyst Job Skills Required?

• Analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and in a team environment
• Knowledge of customer success strategies and analytics
• Knowledge of customer feedback and customer experience
• Knowledge of customer success metrics and reporting
• Knowledge of customer success software and tools

What is Customer Success Strategy And Analytics Analyst Job Qualifications?

• Bachelor’s degree in Business, Marketing, or related field
• 3+ years of experience in customer success, analytics, or related field
• Proficiency in customer success software and tools
• Proficiency in data analysis and reporting
• Proficiency in Microsoft Office Suite

What is Customer Success Strategy And Analytics Analyst Job Knowledge?

• Knowledge of customer success strategies and analytics
• Knowledge of customer feedback and customer experience
• Knowledge of customer success metrics and reporting
• Knowledge of customer success software and tools

What is Customer Success Strategy And Analytics Analyst Job Experience?

• 3+ years of experience in customer success, analytics, or related field
• Experience in developing and implementing customer success strategies
• Experience in data analysis and reporting
• Experience in customer success software and tools

What is Customer Success Strategy And Analytics Analyst Job Responsibilities?

• Analyze customer data to identify trends and opportunities for improvement
• Develop strategies to optimize customer experience
• Work closely with the customer success team to ensure customer success initiatives