Customer Success And Activation Manager Jobs

Proficiency in project management software and CRM systems.

· Leading the end-to-end project management process

You’ll possess superb interpersonal skills with the ability to build rapport and foster strong client relationships.

Exceptional communication skills, both written and verbal, with the ability to convey technical concepts to non-technical audiences.

Proven ability to manage multiple projects and clients simultaneously while maintaining a high level of attention to detail.

· Identify and manage project risks, issues, and dependencies, and proactively implement mitigation strategies.

Develop project briefs and manage the go-to-market process of marketing campaigns and special promotions to ensure execution aligns with strategic guidance.

Other duties and responsibilities as assigned.

Generally, requires 8 years of related experience marketing in a business-to-consumer environment.

Ability to manage a complex workload with multiple priorities and tight deadlines while remaining focused on measuring results and improving performance.

Strong verbal and written communication skills to share results and make recommendations to senior leadership and cross-functional teams.

Ensure the proper data infrastructure is in place to support marketing programs and special promotions that increase revenue and decrease churn.

Self-organization, experience in project management,

Interface with PR and Influencer manager to activate influencer efforts for Neutrogena

A minimum of 5 years of marketing experience is required.

Candidates must demonstrate strong communication, strategic thinking and presentation skills

Marketing experience in Consumer Packaged Goods is preferred

Experience in customer strategy or shopper marketing preferred

7 years of professional experience in enterprise software and account management

Coordinate application and infrastructure SaaS outage/release management with customers

5+ years of experience with Customer Success and Utilities Billing systems,

Onboarding customers and establishing customer relationships

Communicating the Oracle vision and high-level product roadmap

Guiding customer success via a thorough understanding of your customers’ business priorities, KPIs/metrics, and desired outcomes

Experience in facilitation and producing educations material is highly desirable.

Excellent written and verbal communication skills. Grant experience is a plus.

Support and expand Girls Inc. affiliate engagement in advocacy at the federal, state, and local levels;

Determine the advocacy training and partnership needs of Girls Inc. affiliates through ongoing relationship building, data collection, and other vehicles;

Support Girls Inc. affiliates’ development of Teen Advocacy Councils through leadership of grants provided by the National office.

Provide strategic support for Girls Inc. affiliate-level advocacy projects as needed;

Experience building and managing relationships, including interacting with all levels of management (both internally and client-focused)

Experience with inventory management and Radio Frequency Identification (RFID) extremely beneficial

Possess process and change management skills

5+ years of account management or customer success work in healthcare technology environment

Experience with root cause analysis, including the skill and experience to troubleshoot and investigate issues

Outstanding communication (written and oral) and interpersonal skills

Bachelor's degree or equivalent practical experience.

6 years of experience in digital marketing, communications, PR, or content development.

Experience in engagement, influencer marketing, or content partnerships/development.

Experience in program and campaign planning (i.e., brief, production, and media activation).

Ability to influence partners and manage executive stakeholders to align around exceptional creative and programs.

Excellent communication and organizational skills, with the ability to interface with c-suite and to communicate cross-functionally.

● Experience in facilitation and producing educations material is highly desirable.

● Excellent written and verbal communication skills. Grant experience is a plus.

● Support and expand Girls Inc. affiliate engagement in advocacy at the federal, state, and local levels;

● Provide strategic support for Girls Inc. affiliate-level advocacy projects as needed;

● Develop advocacy content for e-newsletters, for our website, and blog posts, among other vehicles;

● Develop and implement issue campaigns for external audiences;

Project management and/or customer relationship experience

Engage executives, data science decision makers and L&D managers

Manage engagement marketing campaigns for customers to drive software adoption

Remote work environment with regular company retreats

Help close pipeline deals identified by the sales team, and grow those to highly satisfied accounts

Build and maintain excellent client relations

Experience in customer relations roles, preferably with account management responsibilities

Experience in the education K12 industry is a plus

Support the parent and teacher education process and enroll students into the Hazel program.

Develop deep knowledge of the community and community resources.

Experience working with children in diverse socio-economic environments is strongly desired.

Strong verbal and written communication skills, and demonstrated ability to understand and convey information clearly.