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Customer Solutions Engineer Jobs in Georgia

Solutions Engineer Jobs
By Backbase At Atlanta, GA, United States
● Your drive and positive attitude are of more importance than many years of experience;
● Last but not least, you have excellent communication and presentation skills in English.
● You think and act like an entrepreneur;
● You have the courage to learn and to share your learning process with us;
● You don’t mind discovering the world by traveling around 30% of your time;
● You have a demonstrable understanding of modern architectural patterns such as containerization, microservices, API gateways, etc;
Platform Solutions - Greensky - Customer Solutions Advocate Specialist - Remote
By Goldman Sachs At Atlanta, GA, United States
Acknowledges receipt of complaints, grievances, and other adverse items, logs them accurately and on time and notifies appropriate parties promptly.
Excellent written, verbal, facilitation and presentation skills.
Strong analytical, problem solving and decision-making skills.
2+ years of experience in complains processing, preferably in the Bankcard processing industry.
BA/BS Finance, Economics, Business or other related field.
In depth knowledge of card transactions and Visa/MasterCard regulations preferred.
Product Solutions Engineer Jobs
By ONEPOWER Consulting LLC At Buford, GA, United States
Excellent project management skills, multi-task, prioritizing, managing time effectively, and ability to work independently
Strong technical and software system knowledge
Excellent verbal and written communication along with presentation skills
Exceptional interpersonal and customer service skills
Review of project plans and specifications, including QCD&S (Quality, Cost, Delivery, and Safety)
Provide and create documents, including blueprints, artist renderings, 2D & 3D drawings, and others as needed.
Customer Solutions Representative Jobs
By Elwood Staffing Services, Inc. At Peachtree Corners, GA, United States
Order entry experience required. Strong interpersonal and listening skills.
Highly organized multitasker with ability to manage time well.
$ 19.00 to $ 20.00 / hour
First Shift ( Monday through Friday )
Must be highly organized, detail-oriented, and consistently follow-through.
Effectively and thoroughly communicate through email and telephone.

Are you an experienced Customer Solutions Engineer looking for a new challenge? We are looking for a creative problem-solver who is passionate about providing exceptional customer service. You will be responsible for developing innovative solutions to customer issues and ensuring customer satisfaction. If you are looking for an opportunity to make a difference and be part of a dynamic team, then this is the job for you!

Overview A Customer Solutions Engineer is a technical professional who provides technical support and solutions to customers. They are responsible for troubleshooting customer issues, providing technical advice, and helping customers understand and use the products and services they have purchased. Detailed Job Description A Customer Solutions Engineer is responsible for providing technical support to customers. This includes troubleshooting customer issues, providing technical advice, and helping customers understand and use the products and services they have purchased. They must be able to diagnose and resolve customer issues quickly and efficiently. They must also be able to communicate effectively with customers and other technical staff. Job Skills Required
• Excellent customer service skills
• Excellent problem-solving skills
• Excellent communication skills
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of customer service principles and practices
• Ability to troubleshoot and diagnose technical issues
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of customer service principles and practices
• Ability to troubleshoot and diagnose technical issues
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of customer service principles and practices
• Ability to troubleshoot and diagnose technical issues
Job Experience
• Experience in customer service or technical support
• Experience in troubleshooting and resolving customer issues
• Experience in providing technical advice and assistance
Job Responsibilities
• Troubleshoot customer issues and provide technical advice and assistance
• Respond to customer inquiries in a timely manner
• Provide technical support to customers via phone, email, or chat
• Diagnose and resolve customer issues quickly and efficiently
• Communicate effectively with customers and other technical staff
• Document customer issues and resolutions in a database
• Monitor customer satisfaction and provide feedback to management