Customer Sales Representative Jobs
By Next Wave At Newark, DE, United States
Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences
Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values
Apply knowledge of products and services to successfully process tasks and requests to meet client expectations
2-4 years of experience working in the business-sphere in a client-facing role
Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives
Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention

Are you passionate about providing excellent customer service? We are looking for a Customer Service Sales Representative to join our team and help us provide exceptional service to our customers. If you have a knack for problem-solving and a desire to help others, this could be the perfect job for you!

What is Customer Service Sales Representative Skill Requirements?

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Knowledge of sales principles and customer service practices
• Knowledge of relevant computer applications

What is Customer Service Sales Representative Qualifications?

• High school diploma or equivalent
• Previous experience in sales or customer service
• Knowledge of customer service principles and practices
• Knowledge of sales principles and techniques
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office Suite

What is Customer Service Sales Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and techniques
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Sales Representative Experience?

• Previous experience in sales or customer service
• Previous experience in a customer service role
• Previous experience in a sales role

What is Customer Service Sales Representative Responsibilities?

• Provide excellent customer service to customers
• Respond to customer inquiries and resolve customer complaints
• Process customer orders and provide