Customer Service/Sales Representative - Chat
By Continuum Global Solutions At , Saint James, Mn
Entry-level job with a minimum of 6 months of BPO experience or 1 year of customer service experience
High computer proficiency & overall technical knowledge
Prepare responses to customer inquiries based on pre-determined scripts & procedures
Discover solutions using tools & resources to help resolve the customer’s problems
Provide information about the customer’s current plans, products, & services
Identify & promote new solutions in the form of selling products & services that align with the customer’s needs

Are you passionate about providing excellent customer service? We are looking for a Customer Service Sales Representative to join our team and help us provide exceptional service to our customers. If you have a knack for problem-solving and a desire to help others, this could be the perfect job for you!

What is Customer Service Sales Representative Skill Requirements?

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Knowledge of sales principles and customer service practices
• Knowledge of relevant computer applications

What is Customer Service Sales Representative Qualifications?

• High school diploma or equivalent
• Previous experience in sales or customer service
• Knowledge of customer service principles and practices
• Knowledge of sales principles and techniques
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Excellent communication skills, both written and verbal
• Proficiency in Microsoft Office Suite

What is Customer Service Sales Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of sales principles and techniques
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Sales Representative Experience?

• Previous experience in sales or customer service
• Previous experience in a customer service role
• Previous experience in a sales role

What is Customer Service Sales Representative Responsibilities?

• Provide excellent customer service to customers
• Respond to customer inquiries and resolve customer complaints
• Process customer orders and provide