Customer Service Representative Third Shift Jobs in Maine , Employment

Are you looking for a rewarding customer service role that offers a flexible third shift schedule? Join our team and become a Customer Service Representative today!

Overview Customer Service Representative Third Shift is responsible for providing customer service to customers and clients in a 24/7 environment. This position requires the ability to work independently and as part of a team to ensure customer satisfaction. The Customer Service Representative Third Shift must be able to handle customer inquiries, complaints, and requests in a professional and timely manner. Detailed Job Description The Customer Service Representative Third Shift is responsible for providing customer service to customers and clients in a 24/7 environment. This position requires the ability to work independently and as part of a team to ensure customer satisfaction. The Customer Service Representative Third Shift must be able to handle customer inquiries, complaints, and requests in a professional and timely manner. The Customer Service Representative Third Shift must be able to work in a fast-paced environment and be able to multi-task. Job Skills Required

• Excellent customer service skills

• Ability to work independently and as part of a team

• Excellent communication and interpersonal skills

• Ability to handle customer inquiries, complaints, and requests in a professional and timely manner

• Ability to multi-task

• Ability to work in a fast-paced environment

• Proficiency in Microsoft Office Suite

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Ability to work a third shift schedule

• Ability to pass a background check

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of customer service software, databases, and tools

• Knowledge of applicable laws and regulations

Job Experience

• Previous customer service experience

• Experience working in a 24/7 environment

• Experience working in a fast-paced environment

Job Responsibilities

• Answer customer inquiries, complaints, and requests in a professional and timely manner

• Provide accurate and timely information to customers

• Resolve customer issues in a timely and efficient manner

• Maintain customer records and data

• Follow up with customers to ensure satisfaction

• Monitor customer feedback and provide feedback to management

• Assist with other customer service related tasks as needed